Fields BMW of Daytona
Daytona Beach, FL
Filter Reviews by Keyword
By Type
Showing 805 reviews
Well run operation...Chris Rose in Sales was excellent. I purchased a Certified Pre-owned 7 series & everything went smoothly...In & out as promised!! Would recommend I purchased a Certified Pre-owned 7 series & everything went smoothly...In & out as promised!! Would recommend More
Brandon in Service did an exceptional job in ensuring I was taken care of. He was excellent with follow up, customer service, friendliness, and professionalism. was taken care of. He was excellent with follow up, customer service, friendliness, and professionalism. More
Courteous, efficient and very helpful. I was planning a cross county trip and wanted to have my BMW. “Checked our” prior to leaving. All good, ready to travel! Thanks guys. cross county trip and wanted to have my BMW. “Checked our” prior to leaving. All good, ready to travel! Thanks guys. More
Humberto was exceptional, patience, likable, concerning and very professional. Great service! If I ever want to purchase another vehicle Fields is the place! Thank you kindly and very professional. Great service! If I ever want to purchase another vehicle Fields is the place! Thank you kindly More
The dealer was exceptional! From start to finish I was treated well, I was made to feel very valued. The process was easy, the test drive was fantastic and they were patient as I was making my decision. treated well, I was made to feel very valued. The process was easy, the test drive was fantastic and they were patient as I was making my decision. More
My service experience at Fields BMW was excellent from scheduling my appointment all the way through the actual service. Upon arriving at Fields, I was promptly and pleasantly greeted by their service st scheduling my appointment all the way through the actual service. Upon arriving at Fields, I was promptly and pleasantly greeted by their service staff and I was assigned to Keith Rudnicky. Keith was pleasant and professional throughout my stay and the information he provided at regular intervals never left me wondering on the status of my repair. The service tech found the issue that I brought my car in for quickly, with a video walkthrough to show me what the issue looked like and to let me know how the overall condition of the car was. The part had to be ordered, so I'll have to return but that process was well handled by Keith. The waiting area is comfortable and peaceful with a lot of much-appreciated natural light coming in. Overall, I had a very pleasant experience at Fields BMW and I now consider them to be our primary BMW servicing shop in the area. We live in Ponte Vedra Beach but the drive to Fields BMW in Daytona is well worth the trip. More
Very disappointing experience with the service department there. Had to have my car there twice in ten days, no loaner, took over two hours both times. Left a message for the department manager and was told there. Had to have my car there twice in ten days, no loaner, took over two hours both times. Left a message for the department manager and was told he would call me back, twice. He never did!! Wish I had gone back to Audi. I have only had my car for 7 months and it has had one issue after the other. More
I received a professional unbiased assessment of the pro and con of the available extended warranty options, as I wanted. The discussion was not rushed and the advice was most helpful in making the right c and con of the available extended warranty options, as I wanted. The discussion was not rushed and the advice was most helpful in making the right choice. Setting up the actual appointment was somewhat more difficult than it had to be due, apparently, to pressure of other commitments. More
Paul was outstanding! I called with a screw in my tire and with a tire package. He told me they were booked solid but if I’d leave the car they would try and get it changed for me - and they did! and with a tire package. He told me they were booked solid but if I’d leave the car they would try and get it changed for me - and they did! More
In for oil change and brake fluid flush...appointment was on time and completed in a timely manner everyone in service department was extremely profesdional on time and completed in a timely manner everyone in service department was extremely profesdional More