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Fields BMW of Daytona

Daytona Beach, FL

4.9
805 Reviews

1050 N. Tomoka Farms Rd.

Daytona Beach, FL

32124

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Showing 805 reviews

August 23, 2021

Very good experience. Service rep was excellent. Video from the service technician addressing his findings gave credibility to the issues with my vehicle. Well done. More

by Corleyj1819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Binkle
Aug 24, 2021 -

Fields BMW of Daytona responded

We're glad we're providing the all-around excellent service experience we strive for! Thank you for trusting Fields BMW of Daytona with your vehicle care - we hope to see you again next time!

August 08, 2021

Fast, efficient, friendly, I think those three words Fast, efficient, friendly, I think those three words say it all. Don’t need ten More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 08, 2021 -

Fields BMW of Daytona responded

Fast, friendly, and efficient are three words we strive to live by, Brad! Thanks for the kind review, and come see us again next time! - the Fields BMW of Daytona team

August 02, 2021

Brought my BMW X3 in for an oil change. Had an 8:00 Brought my BMW X3 in for an oil change. Had an 8:00 appointment...Brandon had my loaner car waiting for me. Car was serviced, washed & vacuumed by 1 More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 03, 2021 -

Fields BMW of Daytona responded

Donna - we're glad we could make your service visit such a pleasant one! Thanks for trusting Fields BMW of Daytona with the care of your BMW X3 - we hope to see you again soon!

July 30, 2021

I was in Daytona Beach on business and an error message came up telling me to add oil. Fields was the closet so I called and I got Brandon. He told me to just bring the car in and he would take care of it More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 30, 2021 -

Roger responded

I was in Daytona Beach on business and an error message came up telling me to add oil. Fields was the closet so I called and I got Brandon. He told me to just bring the car in and he would take care of it. I was greeted upon arrival and within 30 minutes I was out of there. If this is how they take care of out-of-towners, the locals have it made with this dealership. 5 Stars+ for Brandon

Jul 30, 2021 -

Fields BMW of Daytona responded

Hi Roger! We are so happy to hear that Brandon welcomed you into the Fields BMW of Daytona dealership and immediately addressed your concerns. It means a lot that our service stood out to you. Safe travels and have a wonderful day!

July 07, 2021

Brandon is truly a fabulous man that does his job extremely well. He is courteous and has a truly positive way to make you feel right at home. The service was great, and the inspection that was done More

by maryannolear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon in the service department. Great job!!!
Jul 13, 2021 -

Fields BMW of Daytona responded

Thank you for the great review and shout out to Brandon!

July 07, 2021

Fields BMW accepted my deposit, approved my BMW financing and then sold the car out from under me. They are unprofessional and untrustworthy. Go elsewhere! More

by PotatoHill
Recommend Dealer
No
Employees Worked With
Roger Carpenter , Joseph Baldi
Jul 08, 2021 -

Fields BMW of Daytona responded

John - as you and I discussed previously, you were given ample time to pick up the vehicle. We extended the hold period for you twice over company policy and after holding the vehicle for more than a week, we still did not have a firm date and time for delivery. As I stated to you on the phone, I apologize for the outcome. However, we have guidelines that we operate by and we were more than fair in your case as you received a prompt refund. Best Regards, Joseph Baldi General Manager

July 05, 2021

Christopher Rose meets/exceeds our expectations for our 2021 Blue 530i BMW! Christoper used his excellent skills to determine our needs, located the vehicle, completed the transaction with appropriate sup More

by simeez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Brittany
Jul 06, 2021 -

Fields BMW of Daytona responded

Thank you for taking the time to share! We are thrilled to hear that Christopher, Alex, and Brittany went the extra mile to assist with your purchase and get you into your new vehicle. Congratulations on your 2021 BMW 530i, and enjoy it! We hope to see you back at Fields BMW of Daytona again down the road!

July 03, 2021

very courteous, friendly, accommodating and making sure i am updated More

by topingnl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i forgot his name
Jul 03, 2021 -

topingnl responded

very efficient and very friendly

Jul 04, 2021 -

Fields BMW of Daytona responded

Thank you for the lovely review! We're so glad to hear we're delivering the exceptional service and care we strive for here. We appreciate you choosing Fields BMW of Daytona and hope to see you back again next time!

June 30, 2021

Awesome welcome and outstanding service. Great lobby, clean and comfortable. More

by ortizc67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Jul 02, 2021 -

Fields BMW of Daytona responded

Thank you for the 5 star review!

June 28, 2021

Quick and easy though if I didn't go to garage area to talk to tech guy they would have replaced the tire because no leak was found was found after nail removal More

by banana1152
Recommend Dealer
Yes
Employees Worked With
Dave and Brandon, Earl Koffler
Jun 28, 2021 -

banana1152 responded

good work

Jun 28, 2021 -

Fields BMW of Daytona responded

Thanks for the kind words.

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