Fields BMW of Daytona
Daytona Beach, FL
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Purchased my 3rd BMW from Fields today. I always receive personalized attention. Paperwork was quick and easy. Matt Hoffman my salesman covers every detail and kept me up to date every s I always receive personalized attention. Paperwork was quick and easy. Matt Hoffman my salesman covers every detail and kept me up to date every step of the order process. I feel like part of the Firlds family More
We needed urgent service for our BMW X3 and came down from St Augustine. I cannot say enough good things about Brandon Barnsback our service advisor. His calm demeanor as he sprang into action with a pla from St Augustine. I cannot say enough good things about Brandon Barnsback our service advisor. His calm demeanor as he sprang into action with a plan to address the situation allayed our anxieties and we felt relieved that we were in his capable hands. He kept us informed and handled everything professionally. He is personable and customer service smart by explaining everything so there are no surprises. One of the best experiences in solving a car problem that we have had over the years. More
Very professional. Was in and out in no time as I had to leave my car for service. Procedure was explained to me in a way that was easily understood. Was in and out in no time as I had to leave my car for service. Procedure was explained to me in a way that was easily understood. More
Having never been to this dealership before, I was quite pleased with the presentation. A very nice, light and open space. The staff were there immediately to welcome me. The waiting area was comfortable. pleased with the presentation. A very nice, light and open space. The staff were there immediately to welcome me. The waiting area was comfortable. I did not have to wait long. My Service Tech, Keith met with me and had information on my car. He was patient with me as I tried to explain my cars’ issue. This is a really nice dealership. I will definitely continue to do business with Fields More
Just had the 10K mileage service performed. How easy. Service advisor (David) greeted us, took the car while we had an omelette. Then provided a shuttle for us to the Tanger Mall. Kept us infor How easy. Service advisor (David) greeted us, took the car while we had an omelette. Then provided a shuttle for us to the Tanger Mall. Kept us informed while the car was serviced and when complete. Had a driver pick us when we were done shopping so we could pick up our car. Now who wouldn’t love an experience like that? Only reason they get 5 stars is because I can’t giv’em 10!!!!! More
Going to a reputable dealership and paying retail prices, I would've expected more. I would say to you, take your time and look over every detail of the car. I saw my car in the sunlight after having purch I would've expected more. I would say to you, take your time and look over every detail of the car. I saw my car in the sunlight after having purchased it, and the paint job was in a horrible state, for being a 2019. I went to a name-brand dealership expecting a whole lot more. Buyer beware! There was no courtesy to consider fixing it, nor trying to make the customer happy for return business. Roger is a nice guy, but was indifferent to my needs. They seem to be very nice when you are purchasing, but indifferent once the deal is made. I bought 4 cars in the last 12-13 months, but I cannot recommend this dealership. More