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Fields BMW Winter Park

Winter Park, FL

4.3
791 Reviews
Call Dealership (407) 628-2100
View Awards

963 N Wymore Road

Winter Park, FL

32789

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791 Reviews of Fields BMW Winter Park

August 07, 2023

We have been working with this dealership for over 30 years. We keep coming back because they treat us like family. The service department and Josh in particular is a big reason we have been a repeat c More

by fasano.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the service department
Report | Print
Aug 09, 2023 -

Fields BMW Winter Park responded

We're honored to have had your trust for over 30 years! It means a lot to hear that you are so confident in Josh to get the job done. Drive safely, and we are looking forward to seeing you back again at Fields BMW Winter Park!

July 29, 2023

Josh has always helped with every aspect of my BMW i3 needs and has communicated very clearly with the time and pricing aspect each and every time I have had an issue with my car, even if it is just havi More

by bjkenniston
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gantz
Report | Print
Jul 31, 2023 -

Fields BMW Winter Park responded

Thank you for a fantastic review! We're thrilled Josh has provided accommodating service and thorough communication that's helped earn Fields BMW Winter Park your confidence. We're grateful for all your support!

July 28, 2023

My service representative was excellent and they performed the service promptly. I was very pleased. More

by Raeckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 28, 2023 -

Fields BMW Winter Park responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back!

July 22, 2023

James is great, always attentive and polite. He keeps me informed about my car service . More

by Claudiareg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James , John Pelinski, Joe Allegra, Majed Nasrallah
Report | Print
Jul 24, 2023 -

Fields BMW Winter Park responded

We are glad to hear that James has taken excellent care of your vehicle. Thank you for choosing Fields BMW Winter Park!

July 08, 2023

I had issue on my 430i grand coupe. Engine light turned on. Fields BMW replace the tank vent valve. They did an excellent job. More

by dsuansing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bermudez, service advisor
Report | Print
Jul 10, 2023 -

Fields BMW Winter Park responded

Thank you for the positive review! We're glad to hear that Fields BMW was able to resolve the issue with your BMW 430i Grand Coupe and provide excellent service. If you ever need any further assistance, please don't hesitate to reach out. Have a great day!

June 20, 2023

I think that Fields is the very best dealership and BMW Service Center of anywhere ! More

by cswalton1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris*, Joe Allegra, Lance Lightsey, Brian Williams, Majed Nasrallah
Report | Print
Jun 20, 2023 -

Fields BMW Winter Park responded

Thank you for sharing your 5-star review of Fields BMW Winter Park! We can't wait to see you next time!

June 15, 2023

Michel was great. Prompt. Friendly. I enjoyed going to filed for my survives need, great staff More

by Sammolligoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Report | Print
Jun 16, 2023 -

Fields BMW Winter Park responded

Thank you for taking the time to leave Fields BMW Winter Park this praise for Michel! We're so glad you enjoyed your visit. Until next time!

May 29, 2023

It's a good dealership, But I had some problems several times when I took my car in for an oil change, they don't pay much attention to the customer, and make the customer wait for many, many hours More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Report | Print
May 30, 2023 -

Fields BMW Winter Park responded

Thank you for taking the time to share your experience, Camille. We are sorry to hear that you had issues during your visits for service with us. We strive to provide exceptional customer service and timely repairs every time. If there is anything we can do to assist you in the future, please don't hesitate to reach out directly. Thank you, Richard Gaffney - Service Manager - 4074783963

May 27, 2023

Hey Fields, Since charging me $2700 for an oil change you screwed up, My BMW was sold, and I have purchased A Mercedes, Range Rover, and just picked up a Platinum Sequia. You want to talk about sending More

by treulbach
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
May 07, 2023

Highly professional and extremely courteous. Excellent customer service by Chris in the Service Department. Highly recommended. More

by chightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetland
Report | Print
May 08, 2023 -

Fields BMW Winter Park responded

We're delighted to see that you had an excellent experience at Fields BMW Winter Park, and we appreciate you taking the time to share your review! Chris and our team strive to provide highly professional and extremely courteous service, so it's fantastic to hear that they exceeded your expectations. Thank you for your recommendation; we truly value your business.

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