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Fields BMW Winter Park

Winter Park, FL

4.3
802 Reviews
Call Dealership (407) 628-2100
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963 N Wymore Road

Winter Park, FL

32789

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802 Reviews of Fields BMW Winter Park

December 09, 2023

Chris W did a great job checking me in quickly. He ordered an Uber for me to take me home. The next day he called me and said that the reason I brought it in was not really a problem. A sensor ligh More

by wsteiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris wetland
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Dec 11, 2023 -

Fields BMW Winter Park responded

We're glad to know that Chris and our team at Fields BMW Winter Park were able to provide you with quick and efficient service! Your continued trust in us is greatly appreciated, thank you for the positive review!

December 08, 2023

Since 2013, I’ve purchased 2 BMWs from FIELDS BMW WINTER PARK, FL. Sales Personnel and Service Personnel Manager (Chris Wettleland) has always been courteous, professional and Customer focused. More

by carolevm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Personnel
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Dec 11, 2023 -

Fields BMW Winter Park responded

Carole, we're so pleased to know that you've had consistently great experiences with Chris and the rest of our team at Fields BMW Winter Park. Your loyalty means the world to us - see you next time!

December 07, 2023

I was supposed to get a call for my car still waiting for the dealer to call More

by franckychatelier84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Dec 08, 2023 -

Fields BMW Winter Park responded

Thank you for bringing this to my attention. It's disappointing to see this feedback and I would like to step in to help. I would like to contact you directly but cannot do so without a name or contact information, would you please reach out to me directly so we can discuss this together? Thank you, Chris DeCarlo - Service Manager - 407-478-3957

December 01, 2023

Tony was a great salesman went above and beyond the protocol to make me happy with my purchase I am very satisfied and would definitely purchase from him again he was very patient and caring made me fe More

by tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hutchinson
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Dec 01, 2023 -

Fields BMW Winter Park responded

We're so glad to know that Tony provided an exceptional car-buying experience for you at Fields BMW Winter Park. It's wonderful to see how satisfied you are with your purchase and the service received! We appreciate your referrals and look forward to assisting any family or friends in their search for a new vehicle!

November 20, 2023

Karen was very Professional and polite. The work that needed to be done on my car was done, and the recommendations I received I had done also. More

by cbjelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
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Nov 20, 2023 -

Fields BMW Winter Park responded

We're glad to know that Karen and our team at Fields BMW Winter Park were able to assist you effectively. Thank you for trusting us with your car's needs!

November 19, 2023

BMW Winter Park never disappoints me. My service advisor, Brandon Bermudez, always provides me exceptional customer service. More

by clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bermudez
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Nov 20, 2023 -

Fields BMW Winter Park responded

Clyde, we're so glad to know that you consistently have a great experience with us at Fields BMW Winter Park, and especially with Brandon. We appreciate your feedback and are here for you and any of your future needs!

November 08, 2023

My experience was great. Matt and Chris took care of my tire and wheel purchases and installation. Very professional and pleasant experience. I will be back! More

by Ddyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sahina
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Nov 08, 2023 -

Fields BMW Winter Park responded

Chris and Matt sincerely appreciate your wonderful review! Thanks for choosing Fields BMW Winter Park!

November 08, 2023

Prompt and flexible appointment time. Efficient arrival and check in process. Service completed in a short time period. Very pleased with the experience! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Nov 08, 2023 -

Fields BMW Winter Park responded

Tom, we're glad to know that you found our service at Fields BMW Winter Park efficient and flexible. We appreciate your feedback and look forward to serving you again in the future!

September 28, 2023

The service was done in timely manner and the service representatives were very professional. Thank you for great service. More

by cbjelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetteland
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Sep 28, 2023 -

Fields BMW Winter Park responded

We're glad to know you had a timely and professional experience with our service team at Fields BMW Winter Park. Thanks for the positive feedback, we appreciate it!

September 26, 2023

They quoted me price for tires. When I arrived they tried to get another $200. Very dishonest. Don't go there. More

by j4956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
idiot,service mgr
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