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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

December 02, 2016

Courteous services as usual Matt service is outstanding. Customer service makes it always well worth it come back to the dealer for service on my bmw 328 ix. I More

by bmw2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stevens
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your review and for choosing Fields BMW Winter Park! I’m happy that you enjoyed your visit and we’re looking forward to serving you in the future. Fields Matters Because You Matter. Kind Regards, Mike Torre, General Manager.

December 01, 2016

The Best Dealer Experience We now remember why we love this dealership so much. We brought a 745i in 2005 from here and since went on to buy other vehicles from other dealers wi More

by Wilshire Realty Group, LLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Rodwell
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you, Wilshire Realty Group, LLC. The pleasure is ours! We strive to provide an exemplary experience on every visit at Fields BMW Winter Park for all of our clients and customers and I’m proud to hear we made it happen for you. If there is anything else we can do to better serve your automotive needs, please feel free to reach out to me. Thank you for choosing Fields! Sincerely, Mike Torre, General Manager.

December 01, 2016

Would not recommend the dealership I don't feel as though I could recommend the dealership due to an issue with the vehicle at the time of purchase. Thought the defect had been correct More

by SVK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike and Jacob
Apr 17, 2017 -

Fields BMW Winter Park responded

I am very disappointed to hear that you found our service to be below your standards. We would like to know more about your specific encounter. Please contact me so that I may personally address your issues and resolve any outstanding matters to restore your faith in our dealership. You may reach me via email at mtorre@fieldsauto.com or by phone at (407) 628-2100. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 30, 2016

BMW Purchase Having bought multiple vehicles from this dealership, the purchasing process and service continue to be excellent. Steve Tolar is always a pleasure t More

by AHuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tolar and Jack Todd
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your continued business and loyalty, AHuff! As always, please don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 30, 2016

Tired of these surveys Tired of doing these surveys. tired of these surveys. Tired of these surveys. Tired of these surveys. Tired of these surveys. Tired of these surv More

by hate surveys
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stevens
Apr 18, 2017 -

Fields BMW Winter Park responded

That's not a problem, we appreciate your business and your rating! Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.

November 30, 2016

What a great BMW experience - love this place Luck brought me to Fields BMW Winter Park- and I am so thankful for Mike Abney and his personal attention to my 2010 X3. The service personnel and ma More

by leslie in potomac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for sharing your comments about your experience with us! We certainly appreciate your business. If there is anything we may do to better serve you, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.

November 29, 2016

Service was excellent. I have had great service from fields bmw this my second purchase from this dealership,they have treated me and my family like we're first class. More

by Wise,Stefan 595
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez,Patti Rennie
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you and what amazing news! I will be sure to pass your kind feedback along to our team here at Fields BMW Winter Park. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Mike Torre, General Manager.

November 29, 2016

Great Service They did the oil change while I wait, great service. Bought multiple vehicles from this dealership and always treated right. I would definitely consid More

by KTolunay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you so much, KTolunay. Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 29, 2016

Excellent service Service was done on time as promise. I have had prior experiences in the past and always completely satisfied with sales and service. I certainly wil More

by sophia04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd and Bill Schonfield
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us. We will let our team know that you were pleased your experience. We are always delighted to serve your automotive needs. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 29, 2016

Very good experience and good communication. Overall, everything was completed in a timely fashion and the communication was good on when i would receive the vehicle and the work was performed to More

by Stephen Hypsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schonfield
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for taking the time to give us your feedback about your experience at Fields BMW Winter Park, Mr. Hypsh. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Mike Torre, General Manager.

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