Fields BMW Winter Park

Service Advisor The service advisor (Josh) did an excellent job communicating when it became clear that the service on my vehicle would not be done the same day. Whi The service advisor (Josh) did an excellent job communicating when it became clear that the service on my vehicle would not be done the same day. While inconvenient, the fact that I was kept in the loop was greatly appreciated. Service on the car was very good and the wntire staff was very helpful and courteous. Definitely recommend this dealership. More

Had a car under contract and sold it to another I worked with the online salesman, had a nice car picked out. Applied for and got a loan, was told I did not need to place a deposit as it would be fu I worked with the online salesman, had a nice car picked out. Applied for and got a loan, was told I did not need to place a deposit as it would be funded within the same day. After signing the loan, sending them a $2000 deposit, they call new and tell me the car just sold to someone else. Are you kidding me? I just got a loan for a car that they just sold to another person. Very unethical , and I am fuming. Manager was ZERO help, and talked in circles. Do not buy from them, you have been warned. More

Great service My service advisor David Sosa was very helpful and accommodating.. He moved my appointment to accommodate my schedule and was very courteous. He made My service advisor David Sosa was very helpful and accommodating.. He moved my appointment to accommodate my schedule and was very courteous. He made me feel like a valued customer. More

Excellent service Great service and accommodating staff. Thorough communication and follow up. Wonderful environment! Really appreciate the experience! Provision of Luf Great service and accommodating staff. Thorough communication and follow up. Wonderful environment! Really appreciate the experience! Provision of Lufthansa ride to my home was greatly appreciated and a specytouch fof your service department! More

Always Awesome ! Love the crew here ! Always professional! Mike Abney always goes above and beyond to make sure I’m happy with the service on my car! Love the crew here ! Always professional! Mike Abney always goes above and beyond to make sure I’m happy with the service on my car! More

Great service as usual. Always great service and VIP treatment. Richard always takes care of my concerns well and service advisor Marco made sure I was comfortable while I wa Always great service and VIP treatment. Richard always takes care of my concerns well and service advisor Marco made sure I was comfortable while I waited for service completion. More

Service on M3 Service tech was courteous and friendly. Explained recalls, service work that needed to be addressed and explained options, pricing and delivered on t Service tech was courteous and friendly. Explained recalls, service work that needed to be addressed and explained options, pricing and delivered on time as promised. More

Service The service department at the winter Park dealership was excellent . Shaun was very attentive and took care of everything that needed to be done. He v The service department at the winter Park dealership was excellent . Shaun was very attentive and took care of everything that needed to be done. He very patiently explained all that was done . my experience there was very positive and I will recommend others to buy cars there. More

Great experience Marco in service was a fantastic help in making sure every detail was taken care of from the recalls to the oil. It was a pleasures Marco in service was a fantastic help in making sure every detail was taken care of from the recalls to the oil. It was a pleasures More