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Fields BMW Lakeland

Lakeland, FL

4.9
560 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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560 Reviews of Fields BMW Lakeland

October 19, 2023

Dealership is impeccable. Rick was amazing to work with and made the whole process incredibly easy. We ordered our car and he kept us informed throughout. I would definitely r More

by Tander1199
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland, Rick Cutts
Oct 19, 2023 -

Fields BMW Lakeland responded

Thank you for reviewing Fields BMW Lakeland! It was so kind of you to share your positive car-buying experience with Rick and our team! We hope we can see you again anytime soon.

October 14, 2023

Joe Roth has been our fantastic sales rep for 3 cars now since moving here 5 years ago. He is conscientious, caring, patient and very professional. His knowledge & expertise on the BMW automobile is outstan More

by lenore.boccia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
Oct 16, 2023 -

Fields BMW Lakeland responded

We're so glad to know that Joe has been able to assist you with your car purchases over the years at Fields BMW Lakeland. It's wonderful hearing about his professionalism and expertise! Thanks for recommending us, we appreciate it greatly!

October 12, 2023

As an out of state buyer, I conducted the entire buying process on the phone and online. The only thing I did in person was test drive and sign the paperwork, which was ready for me when I arrived. The who More

by Perk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Rebekah Propst
Oct 12, 2023 -

Fields BMW Lakeland responded

We're glad to know that your out-of-state buying experience was smooth and efficient with us at Fields BMW Lakeland. It's great to see Michael provided excellent service throughout the process! Safe travels in your new car!

October 07, 2023

Thank you Albert! Great service yesterday! It is a pleasure working with you and Field’s. More

by Shamuskane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Oct 09, 2023 -

Fields BMW Lakeland responded

Shamuskane, thank you for leaving Fields BMW Lakeland a five-star review! We'll pass your kind regards along to Albert and thank him for his standout services. Until next time!

October 06, 2023

My service advisor, Nathan, was super nice and helpful, the wait time and price was was right on target. Very comfortable waiting area as well. More

by Ruthie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland
Oct 06, 2023 -

Fields BMW Lakeland responded

Ruthie, we're glad to know that Nathan provided you with excellent service at Fields BMW Lakeland. We strive for efficiency and comfort in our waiting areas. Thanks for the feedback!

September 14, 2023

This is the third BMW dealer I’ve been to in the Tampa area and by far the absolute best. Keith Dicesare, my service advisor, is top shelf. He did not try to up-sell me on unwarranted service. Kieth is v More

by mdvawter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Dicesare
Sep 14, 2023 -

Fields BMW Lakeland responded

We're so glad to know that you've had a positive experience with Keith and our team at Fields BMW Lakeland. It's great to see your recommendation, thank you for trusting us with the maintenance of your vehicle!

September 03, 2023

Customer service friendly and responsive to my concerns! Always helpful and knowledgeable! Timely with response to Mr concerns! More

by Rlfans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whitman
Sep 05, 2023 -

Fields BMW Lakeland responded

We're glad to know our team at Fields BMW Lakeland was able to provide you with high-quality customer service. Thanks for your review and come by anytime you need!

September 01, 2023

Drive team went over and beyond to help with my transportation and as always Nathan takes great care of me and my car!! More

by lanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland and Kelly. , Bobbi Ausmus, Janet Hopkins
Sep 01, 2023 -

Fields BMW Lakeland responded

Lanette, it's great to know that Nathan and the team at Fields BMW Lakeland went above and beyond for you! We appreciate your kind words. Safe travels in your car!

September 01, 2023

I had a great experience at Fields BMW, Lakeland. Advisor Michael Wagner was very helpful. More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Melissa Hargroves
Sep 01, 2023 -

Fields BMW Lakeland responded

Thanks for choosing Fields BMW Lakeland, Carlos! We're glad to hear Michael delivered excellent service. Have a great day!

August 26, 2023

My Husband and I recently had the most pleasant purchasing experience at a Fields BMW Lakeland, FL car dealership. Our Client Advisor Joe Roth asked questions of what we were looking for and how More

by beverlyv15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland, Joe Roth, JoseMiguel Vargas
Aug 28, 2023 -

Fields BMW Lakeland responded

We're so glad to know you had a pleasant purchasing experience at Fields BMW Lakeland! It's great that Joe was able to assist in finding the perfect fit for your needs. We appreciate your recommendation and look forward to serving you again in the future!

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