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Fields BMW Lakeland

Lakeland, FL

4.8
570 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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570 Reviews of Fields BMW Lakeland

November 19, 2023

Professional, straight forward, accommodating, knows their product, accurate trade-in value, responsive to customer needs, easy overall experience More

by Mharger79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodriguez in Finance was very good to deal with, Steve Holmes
Nov 20, 2023 -

Fields BMW Lakeland responded

We're glad to know you had a professional and straightforward experience at Fields BMW Lakeland! We strive for customer satisfaction and it's great to see that reflected in your visit. Thanks for the feedback!

November 16, 2023

No problem at all with the appointment professional and pleasant providing a comfortable atmosphere while waiting More

by debihenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson
Nov 17, 2023 -

Fields BMW Lakeland responded

Debi, we're delighted to know that your appointment at Fields BMW Lakeland went smoothly and comfortably. Thanks for the positive feedback!

November 15, 2023

Muy educados a la hora de atender al cliente y brindan las ayudas necesarias. Satisfecho!! More

by Moises Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson
Nov 16, 2023 -

Fields BMW Lakeland responded

Moises, gracias por la reseña! Esperamos verle de nuevo en Fields BMW Lakeland!

November 14, 2023

I had the best and most first class experience with Rick Cutts. He was not pushy and was very responsive to any questions that I had. He made sure that the process was streamlined and as easy as possible. I More

by mtondreault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cutts
Nov 14, 2023 -

Fields BMW Lakeland responded

We're delighted to know that Rick provided you with a first-class experience at Fields BMW Lakeland! We appreciate your recommendation and we'll make sure to pass on the kind words. Thanks for choosing us, enjoy your new ride!

November 09, 2023

I was looking to buy a new BMW for a couple months. I had the pleasure of dealing with Nick. He was helpful from day one. He was very knowledgeable and very friendly. More

by JoseOtero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rodriguez
Nov 09, 2023 -

Fields BMW Lakeland responded

Jose, it's great to know that Nick was able to help you with your BMW purchase at Fields BMW Lakeland. We appreciate the positive feedback and hope you're enjoying your new ride! Thanks for choosing to do business with us!

November 03, 2023

Everyone that I spoke with was super nice and very helpful considering my vehicle was totaled. They put me in a loaner and made sure I was well taken care of, and I ended up leasing an amazing new veh More

by dief03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodriguez, Curtis Pease, David Hicks, Mic Romero, Mason Nickerson, Michael Wagner, Joe Roth, Rick Cutts, Nick Rodriguez, Matthew Whitman, Steve Holmes, Matt Hyndman, Bobbi Ausmus, Kelly Ross-Bailey, JoseMiguel Vargas
Nov 03, 2023 -

Fields BMW Lakeland responded

We're so glad to know that our team at Fields BMW Lakeland was able to assist you during such a challenging time. It's great to hear how much you love your new lease! Thanks for recommending us, we appreciate it!

November 02, 2023

I had the most amazing experience at Fields BMW with Rick cuts. There’s nothing like driving a BMW, but working with Ric put it over the top. His service was impeccable. Car decisions are a Big deal and he m More

by Roxanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cutts
Nov 02, 2023 -

Fields BMW Lakeland responded

Roxanne, we're delighted to know that Rick and our team at Fields BMW Lakeland were able to provide you with an amazing experience. We hope you and your kids are enjoying the new ride! Looking forward to working with you again in the future.

October 31, 2023

Field’s representative Rick Cutts was a pleasure to work with. I was treated with respect and believe I was dealt with fairly. I will not hesitate to return to him and the dealership. More

by Sheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Hargroves, Rick Cutts, Rebekah Propst, Albert Darby
Oct 31, 2023 -

Fields BMW Lakeland responded

Sheri, it's great to know that Rick and our team at Fields BMW Lakeland made your experience so positive. We appreciate the feedback and look forward to seeing you again in the future!

October 22, 2023

Field’s BMW of Lakeland has great service and great prices. Zackary listen to my concerns and provided great customer service. Thanks again for a wonderful experience! More

by Conan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson, Eric Williams
Oct 23, 2023 -

Fields BMW Lakeland responded

We're glad to know you had a wonderful experience at Fields BMW Lakeland and it's great to hear that you enjoyed working with Zackary. Thanks for the positive feedback, we appreciate it!

October 19, 2023

Steve Holmes was great to work with for our purchase! Beautiful facility and very nice people. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland, Steve Holmes
Oct 20, 2023 -

Fields BMW Lakeland responded

Tom, thank you for taking the time to leave us a great review. We are thrilled that Steve and the rest of our team at Fields BMW Lakeland were able to provide you with a positive experience. Hope to see you down the road for any of your future needs!

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