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Fields BMW Lakeland
Lakeland, FL
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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583 Reviews of Fields BMW Lakeland
May 04, 2016
Exceptional Dealership Just got my third BMW from Fields! I wouldn't buy or lease from anyone else. Ferman was our salesman. He and the finance department went above and Just got my third BMW from Fields! I wouldn't buy or lease from anyone else. Ferman was our salesman. He and the finance department went above and beyond to make sure we got the car I wanted. Couldn't be happier! More
by kcallaham
Employees Worked With
Ferman and Melissa
May 04, 2016
Fantastic Dealership This is our 4th purchase from this dealership. They go above and beyond for their customers. We would definitely recommend this dealership and I know This is our 4th purchase from this dealership. They go above and beyond for their customers. We would definitely recommend this dealership and I know we will be back! More
by Johnson34
Employees Worked With
Ver Francisco, Lanette Wheatcraft, Patrick McGee
April 13, 2016
New vehicle Purchase I initially purchased my first vehicle from this dealership and this salesman more than ten years ago, and I am now as happy and fulfilled as I were t I initially purchased my first vehicle from this dealership and this salesman more than ten years ago, and I am now as happy and fulfilled as I were then. I just purchased my tenth vehicle from Mr. Clarke and I must say one thing: I have never been pressured, though I have applied the pressure, it has always been a pleasurable experience. my wife and I are very happy with our new 2016 X5. Again, excellent handling and professional service. Thanks Mr. Clarke and the whole team there at Fields BMW Lakeland. More
by dstebbins43
Employees Worked With
Furman Clarke
March 29, 2016
New vehicle purchase I just purchased my new BMW from Fields in Lakeland and am very satisfied with the sales and finance team there. Majed Nasraliah and his assistant as I just purchased my new BMW from Fields in Lakeland and am very satisfied with the sales and finance team there. Majed Nasraliah and his assistant as well as Lanette Wheatcraft are extremely customer focused and are a pleasure to do business with. This is the second vehicle I have purchased there and have found Albert Darby and the service department to be excellent to work with. More
by DB
Employees Worked With
Majed Nasraliah, his assistant, Lanette Wheatcraft
March 27, 2016
Exceptional vehicles, exceptional service I recently leased my dream car - a BMW X3 in metallic white. I couldn't be happier with my new vehicle. It has all the features I had hoped for and mo I recently leased my dream car - a BMW X3 in metallic white. I couldn't be happier with my new vehicle. It has all the features I had hoped for and more. Ver Francisco was extremely helpful making this experience an exceptional one. After 11 years of doing business with Fields BMW, I still feel like a valued customer who always drives away completely satisfied. More
by Lbcameron
Employees Worked With
Ver Fransisco, Lanette Wheatcraft
March 18, 2016
Didn't Even Buy A BMW I found a Hyundai Genesis I had been searching for online at Fields in Lakeland. They gave me the keys, admitted they really didn't know much about th I found a Hyundai Genesis I had been searching for online at Fields in Lakeland. They gave me the keys, admitted they really didn't know much about the Hyundai and told me to go have fun on my test drive. I came back, told them I wanted to buy it depending upon their appraisal of my Mercedes. They gave me more than I was expecting for my car and not long after, I drove home in my new purchase. This was the best auto buying experience I have ever had. More
by mla34952
Employees Worked With
Majed Nasrallah and a few other I cannot remember.
February 29, 2016
Great Experience at Lakeland BMW! We just got our first BMW from Fields. Majed Nasrallah was great! We called ahead and made an appointment. We were just planning on a test drive but M We just got our first BMW from Fields. Majed Nasrallah was great! We called ahead and made an appointment. We were just planning on a test drive but Majed was so knowledgable, explaining the new X1 redesign, options and what was best for us. Within an hour, we were driving our new X1 home. Lanette Wheatcraft, Finance Mgr. was wonderful. She explained the sales agreement and the additional offerings, which we did take advantage of the Cilajet plus. Two days later she even followed up to make sure we did not have any additional questions or concerns. Zachary Linton programmed or phones, seats and radio within minutes. He explained the cars options and even offered to come to our home to program our garage door, if we had any problems. Thank you, Fields for making our experience extra special. Mark & Gail Scavetta More
by Mark,Gail Scavetta
Employees Worked With
Majed Nasrallah, Lanette Wheatcraft, Zachary Linton
February 27, 2016
Great experience I just got my first BMW from Fields with the help of Majed Nasrallah. He made the experience perfect and I will definitely be back for my next one. Th I just got my first BMW from Fields with the help of Majed Nasrallah. He made the experience perfect and I will definitely be back for my next one. Thanks! More
by DDSuge
Employees Worked With
Majed Nasrallah
February 25, 2016
Great transition into a great new car Furman Clark was welcoming and assisted in every detail with smooth expertise, guiding us to our first time purchase of a BMW. We appreciate his pati Furman Clark was welcoming and assisted in every detail with smooth expertise, guiding us to our first time purchase of a BMW. We appreciate his patience and professionalism, as well as the knowledgeable assistance of Lanette and Melissa getting all the steps in line quickly and efficiently. More
by MKC309
Employees Worked With
Furman, Linette, Melissa
February 19, 2016
Follow up to my 11/20/15 review As a result of my last review I was contacted by Field's BMW. I was told by Gary Gordon, their Service Manager, that they were incredibly sorry that t As a result of my last review I was contacted by Field's BMW. I was told by Gary Gordon, their Service Manager, that they were incredibly sorry that there wasn't better communication throughout the process, and that they would like for me to come back in so that they could put gas in my tank because of the multiple visits I had to make over what should have been a single, quick, in-n-out type of visit. I decided that it was nice of them to be going out of their way for customer satisfaction and that I was most likely just the 1/1,000 customers that had a bad experience. However, it wasn't until I went in that Gary made it pretty clear that they would get me gas WHILE I took down my previous review from this website on a computer they would have provided for me. I was even asked how much gas I thought it was from where I live to the dealership, as if the less than $30 it takes to fill my car would have been too much compensation for the 5+ hours of my wasted time. I decided to pass on the gas and post this instead because potential costumers should know the truth of who they are going to work with instead of viewing a review site with all of the negative reviews taken off for over bribes. Secondly, I was told by Albert that for my to update my navigation system from 2011 to the newest version it would cost me well over $500. I had the service done without Fields for roughly $100 More
by aschmitty95
Employees Worked With
Albert, Gary
