Fette Ford Kia

Unlike most dealers no games were played, no funny business with numbers etc etc. Walked in with a number in my mind, gave it to them and they made it happen easily. I walked out exactly where i wante business with numbers etc etc. Walked in with a number in my mind, gave it to them and they made it happen easily. I walked out exactly where i wanted to be……. And the process was seamless and quick. I was out of there within 2hrs. When i showed up the truck I called in about was already out front and washed. They just really know how to set things up for a quick process. More

FANTASTIC SERVICE! I’ve had 7 cars in my life and this dealership is BY FAR the finest I’ve come across…. Better then INFINITI, Mercedes and other brands. There are 2 s I’ve had 7 cars in my life and this dealership is BY FAR the finest I’ve come across…. Better then INFINITI, Mercedes and other brands. There are 2 sales Men named Chris. I had Chris N. Top not. Fine young man. Best staff and experience I’ve had in 26 years. Thank you all More

Went there on a July Saturday, walked in, found the perfect car, Luke greeted us, told us to take a seat, and we told him the car we wanted, then he told us we would work with Kenny, the lease retenti perfect car, Luke greeted us, told us to take a seat, and we told him the car we wanted, then he told us we would work with Kenny, the lease retention manager. He was very nice, and got us the best car for us for a low price. Then we went to finance with Alexa, and she was helpful and kind, and sold us on extra insurance, totally recommend! More

Deceitful and arrogant. Hypocrites at their finest, will forge any documents necessary to prove their no-accountability. If you do go here, read every single word printed on Hypocrites at their finest, will forge any documents necessary to prove their no-accountability. If you do go here, read every single word printed on your retail sales contract before you purchase as you will get screwed. And if you dont know how youre entitled to warranty refunds, you do now and they wont tell you and would pocket the money if never asked. More

They held my car keys for an hour after looking over my car for trade-in and then tried to wear me down and force a purchase. I thought this type of dealership no longer existed! Avoid avoid avoid. There a car for trade-in and then tried to wear me down and force a purchase. I thought this type of dealership no longer existed! Avoid avoid avoid. There are better Kia dealers nearby. More

The worst place in America to buy a car. . I bought a pre-owned certified.. with full of problems.. like the modem for ford pass not working.. the horn defective.. the rims bents.. tires no . I bought a pre-owned certified.. with full of problems.. like the modem for ford pass not working.. the horn defective.. the rims bents.. tires no good . 3 days after I got the car. Had to take it to service. And now is 47 days and went 2 times for service and the manager say is not his problem. That I have to fix and pay out of pocket cuz warranty. Blah blah blah.. is the worst place to get help after u buy your car. Dont buy your car here. Recommend. More

I bought out my Kia Soul EV lease in JUNE 2021. I love the car. But I cannot get any customer assistance from the dealership. In error, Hyundai/KiaMotorFinance, their business partner collected $840+/- ta the car. But I cannot get any customer assistance from the dealership. In error, Hyundai/KiaMotorFinance, their business partner collected $840+/- tax when the closing was processed (remotely due to COVID). I was unaware of this till I went to update my registration with NJDMV. NJ does not collect tax on electric vehicles (since 2005, thought someone would have gotten the memo by now). I have made numerous calls to KiaMotorfinance submitted my concerns in writing and followed up with NJ state tax exempt form at their request and continue to make weekly calls to them and to my Fette dealer. I was laughed at by a manager who derided my frustration and despite emails and calls to leadership I have yet to get a return call - requesting that someone who deals with KiaMotorFinance reach out to their trusted business partner (as reccommended in the BBB reviews for said company) It is now 7 months in and there is no resolution in sight and a week after a tepid reply to my most recent email zero concern or courtesy from Fette. Crickets. Nice doing business with you. Guess we'll see you in Small Claims. More

Running a bait & switch dealership, advertise MSRP prices online, show up want $3k over. Waste your time elsewhere. online, show up want $3k over. Waste your time elsewhere. More

Great experience with JC I will be back I’ll be Back to purchase he went out of his way to help me purchase he went out of his way to help me More

Services was amazing. We had been to couple dealerships before and people seemed rushed/rude and not willing to work with us. But here, I was able to get the car of my dreams with exceptional service from before and people seemed rushed/rude and not willing to work with us. But here, I was able to get the car of my dreams with exceptional service from Juan. Who was also very patient with my family who spoke Spanish and my sisters. I appreciate the help. Thank you More