Fertitta Chevrolet

Was the greatest car buying experience I've ever had. I was amazed because I've had some really bad experiences at other dealers in the past. I would highly recommend this dealer, and I do, to everyone, an was amazed because I've had some really bad experiences at other dealers in the past. I would highly recommend this dealer, and I do, to everyone, and the great staff there. Everyone has always been so nice and helpful. They go out of their way to give the best service possible. My salesman, JB, was the best I've ever dealt with. He's honest, upfront, and has been diligent to follow up with me on a regular basis to make sure everything is going fine with my new car and the service I've received. I just can't say enough good things about Norman Frede dealership and the staff. More

I chose to do business with Norman Frede out of all the Chevy dealerships in Houston for a variety of reasons. They are very convenient to my house and with the excellent reputation of their service depart Chevy dealerships in Houston for a variety of reasons. They are very convenient to my house and with the excellent reputation of their service department, I wanted to buy from where I would go for service. I contacted several dealerships online and John Bowlin "JB" was the most helpful and consistent. Other places made it obvious that I was just a number and they weren't paying attention to when they had talked to me and about what. I was offered a better price by another dealership but Norman Frede was willing to beat it. They also found the exact truck I wanted and had it brought to the dealership. The entire process from discussing options to getting my keys was as smooth is I've ever experienced. This is a family owner operation that has been in business for a long time and they really do make you feel like they care. I've been very happy with them and will continue to give them my business. I highly recommend them to anyone looking to buy a Chevy. More

Norman Frede Chevrolet is the best dealership I have ever been to. All of the staff made the buying experience pleasurable. My past dealership experiences have been awful making car buying an unpleasant ch been to. All of the staff made the buying experience pleasurable. My past dealership experiences have been awful making car buying an unpleasant chore. Not so at this dealership. And I have to say we had the best salesman ever, JB Bowlin. JB is very knowledgeable and doesn't try to rush you into a decision on a car. He takes as much time as you need, answering all of your questions, spends hours looking through inventories to find what you want. He truly wants you to make the best purchase for your family. If you are in the market for a new car, check out this dealership, you will be glad you did. More

Everyone at Norman Frede Chevrolet was amazing, especially JB. They truly made my experience of buying a car easy. Very friendly and honest. I also enjoyed watching the saints game even though sain especially JB. They truly made my experience of buying a car easy. Very friendly and honest. I also enjoyed watching the saints game even though saints lost! I would definitely recommend this dealership to my family and friends! More

This dealership has always tried to work with me and they have been very very helpful. I would not buy anywhere else...The sales team have really helped me with finding and making the deal work. The service have been very very helpful. I would not buy anywhere else...The sales team have really helped me with finding and making the deal work. The service dept is also very good. I have bought parts from the parts dept as well. I have recommended people to the used car dept. One person purchased an impala there. More

Donnie was knowledgeable and courteous. He sold us a 2012 HHR. We'd previously bought a Chevy Cobalt from Donnie and have always gotten a good deal from this dealership. HHR. We'd previously bought a Chevy Cobalt from Donnie and have always gotten a good deal from this dealership. More

From beginning to end my experience with Norman Frede was phenomenal! The Sales Rep., John Bowlin was extremely knowledgable about the vehicle of choice (Tahoe) and demonstrated all of the latest features wh phenomenal! The Sales Rep., John Bowlin was extremely knowledgable about the vehicle of choice (Tahoe) and demonstrated all of the latest features which promote safety. Safety played a major part in my purchasing decision so I was very appreciative of the thorough demonstrations. It was that personal touch which helped influence my decision to purchase with Norman Frede and the awesome service demonstrated there carried through to the Finance Dept. when I finalized my paperwork with Will Smith. He was very honest and straight forward through the whole process. I even try to be in the area when it's time for service (oil changes, tire rotations, etc...) because of the super star service I get from the moment I pull up to the moment I get my vehicle back! Love Norman Frede so much I referred my Mother and my best friend who are also satisfied Norman Frede vehicle owners! Thanks Norman Frede for making my experience so unforgettable... Jacquelyn Manley More

Jose was a great salesman, and took care of all my concerns. They are replacing the catalytic converters for us. and they detailed it as well. Thanks for all your help. I would come back again and aga concerns. They are replacing the catalytic converters for us. and they detailed it as well. Thanks for all your help. I would come back again and again! More

A while back I bought a used Impala SS from John and he really made it a great experience. I went into it with the typical idea that car salesmen are scum, no offense to anyone. John proved me wrong! his l really made it a great experience. I went into it with the typical idea that car salesmen are scum, no offense to anyone. John proved me wrong! his level of service is unmatched compared to all the other dealers I've dealt with over the years! I will definitely be coming back to him for my next vehicle purchase! More

I have purchased 5 vehicles from Norman Frede in the past 8 years, some new and some used. Every time I purchase a vehicle from Norman Frede it's the same consistant dedication to customer service that I hav 8 years, some new and some used. Every time I purchase a vehicle from Norman Frede it's the same consistant dedication to customer service that I have found to enjoy with my purchases. I have dealt with Jose Gonzalez in used cars for 8 years and it seems like I am part of his family with the way he takes care of me. He always ask me about my parents and brother who have also purchased vehicles from him. Jose always gives me that personal assistance and comfort when making the right choice for a vehicle depending on my needs. I also take my vehicles to Norman Frede for Oil Changes and any maintanance work needed on my vehicles and the Service Dept is excellent! They always keep me updated on any recalls for my vehicles or any sort of maintenance repair needed without the pressure of having to do it now. Overall, I have been very satisfied with the service and customer care in sales needed when repairing or purchasing a vehicle. I have referred Jose Gonzalez many customers in the past and I always have the confidence that their going to get the best deal and the 5 star customer care that I appreciate from Norman Frede. More