Back

Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

982 Reviews of Fertitta Chevrolet

November 30, 2016

Excellent!! Very professional. Wasn't pushy and willing to work with you to make the purchase happen. Would recommend anyone to them. They were very friendly. Fel More

by Firemedic127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Steve Gomez, Joel Russell, Jimmy Williams
Dec 01, 2016 -

Fertitta Chevrolet responded

Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Norman Frede Chevrolet Team

November 22, 2016

Purchase We went in with just an expectation of looking around and we left with a vehicle. The salesman and staff were so nice and not pushy and they gave us a More

by Patty1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell, Jimmy Williams
Nov 25, 2016 -

Fertitta Chevrolet responded

Thank you for the feedback! We are happy to hear of your positive experience at Norman Frede Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Norman Frede Chevrolet Team

November 18, 2016

Great work! I was in a bit of a hurry and wanting to complete the process quickly. Steve was conscious of this and worked to complete paperwork accordingly. More

by palls11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Steve Gomez
Nov 18, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to leave this wonderful review. We’re glad to hear that Steve was able to accommodate your needs during your experience. If there is anything automotive-related we can assist you with in the future, please let us know. Best regards, Norman Frede Chevrolet Team

November 16, 2016

I'll be back I found Norman Frede Chevrolet through Chevrolet's website, and I'm glad that I did. They followed through with all that they said they would and I d More

by Big Daddy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Joel Russell
Nov 18, 2016 -

Fertitta Chevrolet responded

We appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Norman Frede Chevrolet Team

November 14, 2016

Excellent salesman Thank you Jimmy for the exceptional customer service and hard work that it took to get my husband and I in the truck that he really wanted!!!! Jimmy i More

by LM Whitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Nov 15, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jimmy was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Norman Frede Chevrolet Team

November 14, 2016

Respectful and pleasant. They listened to what we needed and helped accommodate to my family's needs rather than just pushing a sale. Jimmy is a very caring salesman. My famil More

by Mynew terrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Nov 15, 2016 -

Fertitta Chevrolet responded

Hi and thanks for your kind words! We appreciate Jimmy and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Norman Frede Chevrolet Team

November 11, 2016

Took care of what was wrong Brought in the truck for 2 recall items and a systems check on my truck. Alan was very professional and keep me informed on the progress. Recall iss More

by Tim Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
Nov 12, 2016 -

Fertitta Chevrolet responded

Thanks for the kudos, Tim. It is gratifying to hear that you were received quickly and kept informed by Alan of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Norman Frede Chevrolet Team

November 08, 2016

It was great! Great helpful friendly staff helped me a lot! Thank you Marcus for all of the help and hard work you did to get me in the vehicle that I wanted! It was a plesure getting you for the help on my new More

by kevintwin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Nov 09, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Marcus and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

November 05, 2016

Great salesman Ana was great, great attitude, all around great person, makes sure your comfortable and answers all questions you may have, as long as she works for t More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen, Ana Villa
Nov 07, 2016 -

Fertitta Chevrolet responded

Thanks so much for your feedback, Ken. We appreciate building long term customer relationships and we truly value your business. Regards, Norman Frede Chevrolet Team

October 27, 2016

Excellent! Ana was of much help. She always had a smile on her face and seemed to enjoy what she was doing. She spoke both languages which is perfect. She answer More

by M.yessica12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Oct 27, 2016 -

Fertitta Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Ana and the rest of the Norman Frede Chevrolet team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Regards, Norman Frede Chevrolet Team

...
66
...