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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

December 02, 2022

Great customer services, with sales and maintenance! ! Great job Steve Gomez sales, Brianna maintenance and Amy finance!! Always a great experience!! More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna and Amy both 5 stars, Steve Gomez
Dec 05, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 01, 2022

The service department is excellent! It is easy to schedule an appointment and they complete the service in a reasonable timeframe. I highly recommend Norman Frede Chevrolet. More

by mcmcvay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Dec 02, 2022 -

Fertitta Chevrolet responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Norman Frede Chevrolet Team

November 28, 2022

Very friendly staff, my first time having its service there it went pretty smooth I think kept me informed of what was going on and came and got me when it was done, I haven't had it back long enough to More

by jesseellis3884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Nov 30, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 28, 2022

Purchased my granddaughter's car from, what I will call a shisty dealership, and has problems with it ever since. However, we've taken it into Norman Frede service center and has had nothing but excellent cu More

by hecallsmecaramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 30, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

November 28, 2022

Excellent staff that care about you and your cars maintenance. Highly recommended for service and quality of service. More

by CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
Nov 30, 2022 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! Sincerely, The Norman Frede Chevrolet Team

November 27, 2022

The experience was a pleasure. From Sales with Kyle Scheck and manager Chance to finance with Amy… all were excellent! More

by Cmfetzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck in Sales - 5 stars, Chance in Sales Management -5 stars, Amy in Finance - 5 stars
Nov 28, 2022 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

November 26, 2022

Good experience good communication . No scheduling just drop off . Engine light on fixed issue under manufacture warrantee. More

by Edwardbarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Nov 28, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

November 24, 2022

Eddie Cox and his entire service crew were outstanding. Great service and professional and friendly atmosphere. Pleasure doing business with them. More

by Fireman.ricky63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine, Eddie Cox, Brent Biarnesen, Roy Denny
Nov 25, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

November 22, 2022

The dealer ship has always been professional and helpful. From sales to the service department. Always a pleasant experience More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Nov 23, 2022 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

November 19, 2022

Thet were able worked me in for oil change and found leaky water pump. Great to get it all fixed while there for maintenance. More

by Rickschamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 21, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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