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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

December 28, 2022

I have been going to Norman Frede since 2018 when I purchased my Silverado there. Their service is always great and they always treat you like a person when you’re there. I continue to take my truck to More

by dfarris46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
Dec 29, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

December 24, 2022

Always professional and friendly. Never have a long wait. Everything explained. I will always bring my vehicle to Norman Frede Chevrolet. More

by cahogan66
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Romine, Service Advisor
Dec 27, 2022 -

Fertitta Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review! Sincerely, The Norman Frede Chevrolet Team

December 23, 2022

Kyle was very knowledgeable and friendly. He definitely knows his Chevrolet vehicles. Would definitely recommend him to friends. No hassle dealership that is why we return. Our third vehicl More

by natesstarka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Dec 26, 2022 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

December 19, 2022

Very friendly and knowledgeable staff who are eager to help. Provided a ride back to my office and another ride back when my vehicle was ready for pick up. More

by rdmpastx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny
Dec 21, 2022 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

December 17, 2022

Had a 9:00 appt, got right in and wasn’t ready for it but service was completed before I was ready. Great explanation of what is going on & what I may need More

by Gsdeshotel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Carranza, Brent Biarnesen
Dec 20, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 17, 2022

Excellent Dealership! The dealership always focuses on delivering excellent Customer Service! Never a long wait, when you have an appointment. More

by Envoytine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Dec 19, 2022 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 16, 2022

Absolutely amazing people and customer service. They went above and beyond to help me purchase my new SUV. I had a few issues in the beginning and they were prompt to get it fixed as quick as they More

by Emily Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Reyes, Lenny Gordon, Charlton Cotton, Smiley Quintanilla, Lawrence Sklenarik
Dec 19, 2022 -

Fertitta Chevrolet responded

Emily, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

December 14, 2022

Excellent service from Trevor, Parts and Service with timely efficiency and transportation to and from. Very impressive. More

by L Gossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen, Trever Craigie
Dec 14, 2022 -

Fertitta Chevrolet responded

Thank you for reviewing your service experience! Sincerely, The Norman Frede Chevrolet Team

December 11, 2022

Andy the salesman was extremely caring and easy to work with.Overall very pleased with experience! More

by danaadams58@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 13, 2022 -

Fertitta Chevrolet responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Sincerely, The Norman Frede Chevrolet Team

December 10, 2022

Great and quick service. Good customer service and everyone is very friendly and helpful. Would recommend to others More

by Odeetx32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Dec 12, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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