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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

January 11, 2023

All I needed today was a State Inspection Sticker. I’m very satisfied with the experience. Only took about 30 minutes. I use Norman Frede for all the service on my 2015 Silverado. No one else has ever More

by billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Chaise Merritt
Report | Print
Jan 13, 2023 -

Fertitta Chevrolet responded

Billy, thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

Jan 14, 2023 -

billy responded

I will be there in about 2K miles.

January 10, 2023

Had great service and was very satisfied with the work done on my car when it was returned More

by brandonvfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sebesta
Report | Print
Jan 12, 2023 -

Fertitta Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

January 09, 2023

Great customer services and very professional at all times . Was quick and proper services thank you . More

by Hilda Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kennedy, Brent Biarnesen, Jose Guevara
Report | Print
Jan 11, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review, Hilda! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

January 07, 2023

Great service! They kept me informed daily on what was happening with the truck. Highly recommended them! More

by Kpcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 09, 2023 -

Fertitta Chevrolet responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

January 07, 2023

The people were friendly and the service was great. The service agent was very knowledgeable. More

by Joe hockless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Report | Print
Jan 09, 2023 -

Fertitta Chevrolet responded

Joe, we appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

January 07, 2023

This was by far the best auto buying experience I have had. The entire staff was gracious, respectful and genuinely interested in being helpful. They actively listened to my comments and responses and mad More

by drtrumpet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy , Brett Barr, Brandon Martinez
Report | Print
Jan 09, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 06, 2023

Great service as always. In and out in a timely manner. Service rep was very professional. More

by lusterhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Report | Print
Jan 09, 2023 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

January 01, 2023

Regular maintenance (oil change, tire rotation) done properly and in a timely manner. Courteous and knowledgeable staff. More

by dalerdempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 04, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 31, 2022

Great service…. .the people are very friendly. The work was done on schedule. Finished in less time than they said. More

by Hking13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Brent Biarnesen
Report | Print
Jan 03, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 30, 2022

Excellent service and staff. Highly recommend Norman Frede for all my service needs. I would especially recommend technician Earl DeGeer. He is highly knowledgeable in GM repairs More

by Earldegeerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Earl Degeer, Brent Biarnesen, Trever Craigie, Alex Bolanos
Report | Print
Jan 01, 2023 -

Fertitta Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience and will pass along your very kind comments to our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Norman Frede Chevrolet Team

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