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Fertitta Chevrolet

Houston, TX

4.9
983 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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983 Reviews of Fertitta Chevrolet

June 01, 2023

Nice friendly staff. Looking forward to return with any needs I may have. I am glad I chose Norman frede. More

by Happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez
Report | Print
Jun 02, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

May 30, 2023

I dropped off for repairs, Very professional, prompt and detailed. Kept me informed every step of the way. More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Report | Print
Jun 02, 2023 -

Fertitta Chevrolet responded

Thanks for the kudos, Rico. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

May 30, 2023

I liked how the were concerned about how long I was waiting. They are very friendly and thoughtful. More

by Dska1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Jun 02, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 28, 2023

Kevin and Amy were very nice and professional. They made the car buying experience very easy. More

by wthomason11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
May 30, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

May 27, 2023

I take my car here for all maintenance and repairs. Always a good experience and no complaints. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
May 30, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review, Sam! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

May 26, 2023

The service was excellent. I did not have to wait for a long time to get my oil changed and the employees couldn't be any more helpful or courteous. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 29, 2023 -

Fertitta Chevrolet responded

Rhonda, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 26, 2023

Trevor is one of the best service riders there is out there. He knows the business he get you in there and get you out of there in no time top notch service. More

by b.carpenter55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
May 29, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 26, 2023

Very easy to make appointments with the service department. I’m always happy with the quality of work and the timely manner in which the service is handled. More

by kdalemor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Payne
Report | Print
May 29, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

May 24, 2023

Nice & quick oil change with excellent coffee in waiting area. Very nice guys. Friendly service people! More

by ematthes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
Report | Print
May 26, 2023 -

Fertitta Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

May 22, 2023

Excellent staff, did not mark up price above MSRP like other dealerships. I would recommend to anyone. More

by Kyle Reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
May 24, 2023 -

Fertitta Chevrolet responded

Kyle, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

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