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Fertitta Chevrolet

Houston, TX

4.9
983 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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983 Reviews of Fertitta Chevrolet

June 16, 2023

They have an efficient competent service department. I have purchased 2 vehicles from them because there are no games in the buying process. I plan to buy my next Chevy from Norman Frede as well. More

by Swatson692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
Jun 19, 2023 -

Fertitta Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Norman Frede Chevrolet Team

June 15, 2023

The process was seamless. Kyle made sure to explain every part of the process and we were in and out of there with exactly what we wanted. More

by marcella_oc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Jun 16, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

June 15, 2023

They did great work in a timely manner. Finished product looks like new. Thanks so much. More

by bkchmy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fidel Pallares
Jun 16, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

June 12, 2023

I had a very great car buying experience. Everyone was very friendly and helpful. I bought used car from Melissa she was a great sales rep! More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Melissa Retana
Jun 14, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review and shoutout for Melissa! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

June 09, 2023

Always courteous, easy to make an appointment and efficient with waiting time. Clean and waiting area is comfortable More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Payne
Jun 12, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

June 09, 2023

Knowledgeable staff. Very courteous with no haggle deal. Definitely made the purchase of my sons first truck a very pleasant experience. More

by Texmex1.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez, Brett Barr, Pastor Osorio, Zach Malitz
Jun 09, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

June 09, 2023

Scheduled my oil change with Norman Frede, they were right on time and explained all the results. They have my business since I moved to the area a couple years ago. Good service department you can tr More

by Spnoffke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Jun 12, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

June 07, 2023

Staff was amazing to work with and did everything they could to get me exactly what I wanted More

by Aly_villarreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jun 07, 2023 -

Fertitta Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Norman Frede Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Norman Frede Chevrolet Team

June 07, 2023

1st time there, all was clean looked good . Waiting space was comfortable and I was there the amount of time I had to wait. I was on my way to the office for a very important meeting and I was More

by Lollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Masiel Acosta
Jun 09, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

June 04, 2023

Service was quick and efficient. They diagnosed the problem and made the repair quicker than another service center could even diagnose the issue. Very happy with the service. The on More

by Acip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Jun 06, 2023 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

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