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Fertitta Chevrolet

Houston, TX

4.9
992 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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992 Reviews of Fertitta Chevrolet

September 09, 2023

Very friendly and answering all my questions and getting me the best deal on a new truck. More

by covalcine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Kevin Martinez
Sep 11, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

September 07, 2023

Norman Frede is my choice for service. They are attentive, honest, efficient and competitively priced. The waiting area is nice and the attendant there is personable. More

by RTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy (?), Trever Craigie, Jacob Hudson, Katherine Garcia
Sep 08, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

September 06, 2023

Very friendly staff. They always treat us like VIPs. Been with them for over 5 years. More

by grisceldasalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Sep 07, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

September 06, 2023

Brett was amazing. Lenny was great too. Very upfront about everything and no high pressure add ons. I will return for my next purchase. Thank you guys!! More

by BRENNANVICE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Lenny Gordon
Sep 08, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 06, 2023

From my call in requesting info on a specific vehicle to arriving and discussing the purchase of my new truck including the financing both Kyle and Amy made me feel comfortable and cared for More

by Bryantsdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Any Bowlin, Kyle Scheck
Sep 08, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Went in today to look at and purchase a new Tahoe. Andrew and Brett were very helpful in making my wife comfortable with the purchase. No high pressure to buy. My wife and I are not very tech savvy, h More

by swevans1234
Recommend Dealer
Yes
Employees Worked With
Tonia in finance, Brett Barr, Chance Merritt, Andrew Reyes
Sep 06, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Everyone at the dealership was a pleasure to deal with. Work was done in the time promised. I will recommend to others More

by Hking13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Brett was amazing and so patient to work with! Everyone was very nice and welcoming More

by Lmeza12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie Bennett, Brett Barr
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Very professional quick response and service also employee helpful and professional answered all my questions More

by chevelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Jaelynn Silva
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 02, 2023

I have been maintaining and accessorizing my truck and car at Norman Frede for the past three years with full satisfaction. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Sep 05, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

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