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Fertitta Chevrolet

Houston, TX

4.9
992 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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992 Reviews of Fertitta Chevrolet

September 19, 2023

Brett Barr was very good person I like him as soon as he came up to me More

by Sf2355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Brett Barr
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Sep 21, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Brett was able to provide an efficient and overall positive experience. Sincerely, The Norman Frede Chevrolet Team

September 19, 2023

They were all very nice, very efficient, and over all good service from each person i talked to! More

by Andersonc600300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Sep 21, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

September 19, 2023

Norman Frede Chevrolet is very easy to do business with, low key, and honest. They do not try to high pressure the buyer with gimmicks and do not try to add unnecessary or hidden fees. Our sales person , An More

by bscogin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Ana Villa
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Sep 21, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

September 15, 2023

We have been a customer of Norman frede for more than 40 years. We will continue to be a customer for a long time more. They do great customer service!!! More

by mmvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt, David Lopez
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Sep 15, 2023 -

mmvit responded

Great customer service!!

Sep 18, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

September 14, 2023

Quick work with, high quality, great customer service, Mia was very friendly and the truck looked great and was given back to me very clean. More

by Timothy.carnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noey Aleman, Mia Johnson
Report | Print
Sep 15, 2023 -

Fertitta Chevrolet responded

Timothy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

September 14, 2023

They care about their customers, whether it’s sales, service or collision. I refer an individual (s) unconditionally to Norman Freide. More

by msepsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Receptionist. Jose, Driver is ALWAYS GREAT & friendly, Amy Bowlin, Chaise Merritt, Wade Wertz, Adriana Camarillo
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Sep 14, 2023 -

msepsick responded

I’m very pleased to be a Norman Frede customer

Sep 15, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 12, 2023

Helpful and accommodating. My air conditioner was repaired and my oil changed in about four hours. More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
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Sep 14, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department, Spike. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

September 11, 2023

The dealership was nice and very knowledgeable of the truck I wanted to purchase. Kevin was very helpful of the financing and overall we are very satisfied with our purchase More

by Arlenestrouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Sep 13, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 11, 2023

Replaced fuel pump modulator quickly for the second time . Excellent communication all around from service rep More

by Oburgess
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Sep 13, 2023 -

Fertitta Chevrolet responded

We appreciate you working with our service department to get your vehicle back in tip-top shape. Please don't hesitate to call if we can help with anything else. Take care! Sincerely, The Norman Frede Chevrolet Team

September 09, 2023

I feel like the price is kinda high for an oil change. Maybe you cold send out more coupons. More

by bobbykt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Castillo
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