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Fertitta Chevrolet

Houston, TX

4.9
992 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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992 Reviews of Fertitta Chevrolet

November 10, 2023

Great experience and qill continue bringing my truck in for each service. It is a great ecperience and very professional eaxh visit More

by larryhearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 13, 2023 -

Fertitta Chevrolet responded

Larry, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

November 08, 2023

I enjoyed working with Brett Barr! He was knowledgeable about the cars, listened to my needs and preferences, was patient with my questions, and was enthusiastic about my experience! More

by ellenrog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Amy Bowlin
Nov 08, 2023 -

Fertitta Chevrolet responded

Ellen, we loved reading this review! Happy customers are our aim, and it appears Brett really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Norman Frede Chevrolet Team

November 07, 2023

Very happy with the service center at Frede Chevrolet. Work done on time and as specified. Grateful to Treavor for being on top of everything. More

by cajiongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 08, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

November 07, 2023

Adriana was wonderful working with her. She did a great job in the coordinating between all parties and providing excellent support data More

by Brown16
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Camarillo
Nov 08, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Adriana was able to provide an efficient and overall positive experience. Sincerely, The Norman Frede Chevrolet Team

November 06, 2023

Service was great. They began wrk on the car at the time of my appointment and I was out on an hour More

by william.vruggink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Nov 08, 2023 -

Fertitta Chevrolet responded

William, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Norman Frede Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Norman Frede Chevrolet Team

November 01, 2023

Delightful service members. The waiting room was clean and had free coffee. My service was completed in a timely manner. More

by Swisstexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez, Jacob Hudson, Katherine Garcia, Alejandro Ayala
Nov 02, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

October 31, 2023

Wouldn’t buy a truck from anywhere else! Best sales, finance and service department around!! Very satisfied customers!!! More

by TG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Trever Craigie, Kyle Scheck, Chaise Merritt, Tonia Allen
Nov 02, 2023 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

October 31, 2023

This was the most straight forward and honest environment I have ever encountered in purchasing a new vehicle. More

by josepho10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard
Nov 02, 2023 -

Fertitta Chevrolet responded

Congratulations on your new purchase, Joseph! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

Great service. Fast and efficient. Very Customer Friendly. Very knowledgeable to my needs. Very satisfied More

by phylm1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Paula Godail
Nov 01, 2023 -

Fertitta Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

Would recommend other people to your services at norman frede chevrolet did a good job More

by mag_2379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Camarillo
Nov 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Norman Frede Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car needs! Sincerely, The Norman Frede Chevrolet Team

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