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Fertitta Chevrolet

Houston, TX

4.9
992 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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992 Reviews of Fertitta Chevrolet

November 16, 2023

Great staff, great service. No high pressure sales pitch. Very professional! My #1 service center More

by cmich21958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
Report | Print
Nov 17, 2023 -

Fertitta Chevrolet responded

Thank you for putting your trust in Norman Frede Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Norman Frede Chevrolet Team

November 14, 2023

Same day appointment. Easy in and out. Quickly completed the work with no problems. Highly recommended. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 15, 2023 -

Fertitta Chevrolet responded

John , thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Norman Frede Chevrolet Team

November 14, 2023

Very pleased with the overall purchase experience. The sales consultant, Kyle S., was knowledgeable and professional in assisting me through the process. More

by Mack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Tonia Allen
Report | Print
Nov 15, 2023 -

Fertitta Chevrolet responded

What an enjoyable review to read, Mack! It is reassuring to know Kyle provided you with a hassle-free and knowledgeable shopping experience. Norman Frede Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Norman Frede Chevrolet Team

November 13, 2023

We have used this dealership for many years and have had nothing but wonderful experiences More

by ReneH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 15, 2023 -

Fertitta Chevrolet responded

Hi Rene, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Norman Frede Chevrolet Team

November 13, 2023

Efficient service. Loved getting status texts! Our van’s fender needed to be replaced and it looks great! More

by ericanglican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Johnson
Report | Print
Nov 15, 2023 -

Fertitta Chevrolet responded

Eric, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to fix the fender in an efficient and professional manner. Thank you for your loyalty to us here at Norman Frede Chevrolet and we look forward to your continued business! Sincerely, The Norman Frede Chevrolet Team

November 11, 2023

Courteous. Efficient. Great work. I’m thankful that Frede is so close and convenient for me. More

by Terryereynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Nov 13, 2023 -

Fertitta Chevrolet responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

November 11, 2023

I got an excellent service from this dealership and I recommend them to anyone who wants to be treated right when buying a car More

by Emeka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Retana, Terry Scott
Report | Print
Nov 13, 2023 -

Fertitta Chevrolet responded

Emeka , we cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

November 11, 2023

Good experience and good work on my car Fast and nice work Good customer service Very happy with my car service Excellent Thank you for all More

by Gioiagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Nov 13, 2023 -

Fertitta Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Norman Frede Chevrolet Team

November 11, 2023

Gregg’s and the finance department lady’s courtesy exceeded my expectations and they were very friendly. More

by jsantiago49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Tonia Allen
Report | Print
Nov 13, 2023 -

Fertitta Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as friendly and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Norman Frede Chevrolet Team

November 10, 2023

Quick and professional service. Friendly and considerate. No issues experienced other than an errant Uber driver that wasn’t Norman Frede’s fault. More

by Rtuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Nov 13, 2023 -

Fertitta Chevrolet responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Norman Frede Chevrolet Team

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