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Fertitta Chevrolet

Houston, TX

4.9
992 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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992 Reviews of Fertitta Chevrolet

December 08, 2023

Awesome ! !!! Job could not have asked for more. Kyle was a Rock Star thank you very much. More

by wbsprts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Dec 11, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review and shoutout for Kyle! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 05, 2023

Everyone's very helpful along arriving and leaving very nice also they waited while I got my things and held the door for us More

by Mary Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Smiley Quintanilla, Trever Craigie, Melissa Retana, David Lopez, Jason Castillo, Alejandro Ayala
Dec 06, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team, Mary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

December 02, 2023

Great dealership with zero pressure. Made the deal without games what a relief! Highly recommend! More

by Jerad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Dec 04, 2023 -

Fertitta Chevrolet responded

We really appreciate your feedback, Jerad. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Norman Frede Chevrolet Team

December 01, 2023

I was so happy to go to this dealership this morning. I had an appointment, and when Trevor saw me, he got me in there and out of there really fast for my oil change. It is a pleasure to work with Trevor More

by b.carpenter55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Dec 01, 2023 -

Fertitta Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with Trevor, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Norman Frede Chevrolet Team

December 01, 2023

Professional, good pricing,helpful,courteous. told salesman what I was looking for, he found the vehicle that I was looking for and notified me... deal done! More

by cwpeckham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Allan Reinartz, Joan McKinney, Amy Bowlin, Trever Craigie
Dec 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Norman Frede Chevrolet Team

November 30, 2023

Very friendly and accommodating dealership. I went in with an idea of what I wanted and I left with a complete vehicle upgrade. Jared Gaspard was a fantastic salesperson. Lenny was great on More

by thomas h.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Jared Gaspard, Lenny Gordon
Nov 30, 2023 -

Fertitta Chevrolet responded

Thomas, thank you for taking the time to share your feedback regarding your experience at Norman Frede Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Norman Frede Chevrolet Team

November 29, 2023

I enjoy working with Trevor in the service department - makes things smooth and no issues. More

by larry.dill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 29, 2023 -

Fertitta Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

November 29, 2023

They were on time , very courteous and did my recall very quickly as promised. Great visit. More

by harley.shoults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Nov 30, 2023 -

Fertitta Chevrolet responded

Thank you for sharing your feedback, Harley! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Norman Frede Chevrolet Team

November 29, 2023

Made an appointment for an oil change and I got there 30 minutes early. Trevor was able to accommodate me at that time and get me in before my appointment time. As always I was in and out, thanks Trevor for More

by Travis Stiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 30, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback, Travis. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 28, 2023

Service team is always very polite and professional. Service work has been excellent and timely. Keep up the great work. More

by jwe6874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jacob Hudson, Katherine Garcia
Nov 29, 2023 -

Fertitta Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

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