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Fertitta Chevrolet

Houston, TX

4.9
992 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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992 Reviews of Fertitta Chevrolet

December 14, 2023

Awesome staff … prompt pleasant Complete vehicle service Thank you again for scheduling updates and attention to the details More

by blynn522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Jared Gaspard, Chance Merritt, Alejandro Ayala
Report | Print
Dec 15, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

First time using their service dept and was beyond my expectations. Eddie Cox has put together a great service dept. More

by te001wkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, David Lopez
Report | Print
Dec 15, 2023 -

Fertitta Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

My go to dealership for both my cars service and repair needs. Service department personnel are knowledgeable and friendly. The service and repairs are explained in detail. The overall maintenance a servic More

by Larry Clarady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Dec 14, 2023 -

Fertitta Chevrolet responded

Larry, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

Great service from Eddie and Trevor addressed service needs and we're professional in all respects plus easy to work have been a NFC customer since 1984 More

by Rkgirish@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Dec 15, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 13, 2023

Professional, courteous, friendly and knowledgeable. This is our fifth car bought from Frede. It is close, convenient and neighborly. Hopefully they will stay around. More

by larryspratlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Tonia Allen
Report | Print
Dec 14, 2023 -

Fertitta Chevrolet responded

Larry, it was a pleasure to read about your fifth car-buying experience at Norman Frede Chevrolet. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Norman Frede Chevrolet Team

December 13, 2023

Everything was great. They explained everything to me snd suggested what I needed to do with the tire rotation. Great service. More

by raysheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Dec 14, 2023 -

Fertitta Chevrolet responded

Hello Ray! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

December 12, 2023

Very friendly staff got the job done right the first time haven’t had any problems with the car. More

by fred.fard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Paula Godail
Report | Print
Dec 13, 2023 -

Fertitta Chevrolet responded

Fred, we appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

December 10, 2023

Very helpful and friendly employees. Easy process on buying a car. Will be a repeat customer. More

by theresa2469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Pastor Osorio, Amy Bowlin, Matthew Waggoner
Report | Print
Dec 11, 2023 -

Fertitta Chevrolet responded

Theresa, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

December 08, 2023

Trever, Dan, Eddie and the rest of the team always take great care of my vehicle when I take it to the for service. Always feel valued and appreciate how quickly they get my issues resolved. More

by m.mwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kennedy, Eddie Cox, Trever Craigie
Report | Print
Dec 08, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Trever, Dan, and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

December 08, 2023

Led by Trever everyone was very professional. And I was kept aware in a timely manner. More

by Daroldd49
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 11, 2023 -

Fertitta Chevrolet responded

Hi Darold, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Norman Frede Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

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