Ferrari of San Francisco

Experienced, Professional, Easy to Work With The FSF team is easy to work with. Jeff was very patient with me as we played with the configurator, happily creating a range of possible specs for m The FSF team is easy to work with. Jeff was very patient with me as we played with the configurator, happily creating a range of possible specs for my 488, both during our initial design session and then later, via email. He encouraged me to personalize the car but was also very helpful in suggesting options and colors that support future resale. The whole process worked out well and the car was produced and delivered very close to when Jeff and his team indicated it would. I'm looking forward to a future transaction with FSF. More

Overview of My Ferrari Purchase Process For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The de For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The dealers were kinda arrogant & unapproachable. However in these recent years, i couldn't feel more at home. These are rare & expensive cars. We as customers expectations are exceeded. They know the vehicles & do whatever it takes to ensure i understand them...& make the entire purchase process enjoyable & seamless. While we can only rarely join the events...i love that they invite me...& have so many. I was a bit bummed that (while i believe was invited...but declined as my schedule was unsure) there wasn't an avenue whereby i could enter the Ferrari center a few weeks ago @ Pebble Beach...even to use the restroom! However this is minor: I generally could not be more happy with the dealership or the vehicle! Thanks jc More

Ferrari professionals without the snobbery I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced wi I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced with exotic auto dealerships, Ferrari Of San Francisco actually demonstrates how important my business is to them. Not only are they courteous and professional, but they are also very aggressive on trades as they continue to build their reputation as a high end pre-owned European car specialist. When "other" selling dealers try to fetch outlandish premiums on coveted Ferraris, Ferrari Of San Francisco seems to reflect a sense of reason in their pricing, which is what attracted me to them many years ago. They are simply the best Ferrari dealership I've dealt with, ever! Mitchell Markow More

Great experience from an out of town buyer. I have now bought 3 brand new Ferrari's from Mark Paddock. I always felt important in each transaction. He would always call or text me back in a re I have now bought 3 brand new Ferrari's from Mark Paddock. I always felt important in each transaction. He would always call or text me back in a reasonable amount of time and would take the time to talk endlessly about the options I could choose for each car. I would recommend Mark to anyone that I know. More

Put their customers first Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me cons Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me constructively on my trade-in, to addressing a small issue with the new car, to the delivery experience, every interaction underscored their commitment to going above and beyond for their customers. I can honestly say Tom and James provided the best experience I have had with any dealer over the past 20 years. These are good people who value you as a customer and who you can trust. Buy from them! More

Outstanding customer communication from entire "Sales Team" I have been fortunate to have worked with Mark Paddock and his team on several Ferrari Transactions. He has developed a qualified sales team that is I have been fortunate to have worked with Mark Paddock and his team on several Ferrari Transactions. He has developed a qualified sales team that is knowledgeable, honest, and fair. My experiences with Ferrari of San Francisco have all been great from selling cars to recently purchasing a beautiful F12 Berlinetta. I have brought several friends into the world of Ferrari and I can attest that they have been extremely happy working with Mark and his team More

The best I view the Ferrari of San Francisco staff as more of really good group of close friends that look out for you in your purchase. They want to make sure I view the Ferrari of San Francisco staff as more of really good group of close friends that look out for you in your purchase. They want to make sure what you are buying is a good fit and are super knowledgeable. I have never had a bad experience with the team at FOSF. More

The most pleasant purchase experience Working with Jeff Harley was a very pleasant experience. He was not only professional but also very friendly. He was really passionate about the Ferra Working with Jeff Harley was a very pleasant experience. He was not only professional but also very friendly. He was really passionate about the Ferrari products he was selling and helped me understand all the details I was curious about. Even after the purchase, he is following up to make sure that everything is working out well. I really appreciate it !! More

Making it easy for the customer When my new GTC4 Lusso arrived this past month, I wanted to have some work done on the car first thing. Jeff went out of his way to handle all the log When my new GTC4 Lusso arrived this past month, I wanted to have some work done on the car first thing. Jeff went out of his way to handle all the logistics, stayed late so I could drop by and sign the papers, and then made the pickup process a delight, showing me new features on the car, setting things up, and then following up with me a few times to make sure everything was working out and answer any questions I might have. More