Ferrari of San Francisco
Mill Valley, CA
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665 Reviews of Ferrari of San Francisco
Tom was great! This was my first Ferrari purchase and Tom made me feel comfortable and did not put any pressure on me to close a deal. I plan to buy all my Ferrari's This was my first Ferrari purchase and Tom made me feel comfortable and did not put any pressure on me to close a deal. I plan to buy all my Ferrari's from SF ferrari and Tom! Additionally he drove from the peninsula to Blackhawk to pick me up on a Saturday to take me to the dealership to take delivery of my 458 Spider. More
Great experience joining the Ferrari family Great customer service and open communication! Tom has continued to make himself available long after my purchase. When buying an high performance veh Great customer service and open communication! Tom has continued to make himself available long after my purchase. When buying an high performance vehicle you expect a high level of customer service and they delivered. More
Customer service second to none Extremely helpful and friendly! Waiting past after hours to show the car on my first visit. Even overnighted a form that needed to be corrected as soo Extremely helpful and friendly! Waiting past after hours to show the car on my first visit. Even overnighted a form that needed to be corrected as soon as the error was found. Mirsonia made the procross quick and relatively painless. More
Ferrari of San Francisco Customer for LIFE ! I fell in love with Ferrari when I was a young child. I have always dreamed of jumping into my own Ferrari at some point in my life, but dealing with I fell in love with Ferrari when I was a young child. I have always dreamed of jumping into my own Ferrari at some point in my life, but dealing with the exotic car industry can be intimidating. Many dealers are outlandish, pompous, and arrogant. Let me be transparent, Ferrari of San Francisco is none of these things. My contact, Mark Paddock was the ideal choice for me. Mark was extremely professional, engaging and always pointed me in the right direction. He welcomed me with open arms into the dealership, and I cannot tell you how much I appreciate his honesty. While many other dealerships try to sell you things you do not need, Mark and his team are the opposite. With that said, I emphatically endorse Mark and his team. I also work with Safa, who is simply excellent. His Ferrari fund of knowledge is superb, and he is quite a charming individual. I love talking to him about cars. In the last 18 months. I have purchased three Ferrari's and will purchase cars from this dealership for life. There is no other dealership that I trust more. To that point, I purchased my first Ferrari, a California T sight unseen. My cars have been flawless, and its been a wonderful experience. More
Love my new family When a friend of mine who recently purchased a Ferrari found out I was interested in purchasing a Ferarri, he immediately recommended Tom McAfee at Fe When a friend of mine who recently purchased a Ferrari found out I was interested in purchasing a Ferarri, he immediately recommended Tom McAfee at Ferarri of San Francisco. What a seamless and fun experience working with Tom. He helped with the selection, configuration, and the order. Constant communication with Tom throughout the process. I just received my new RED 488 GTB. Tom also helped with selling my existing car and third-party storage and radar detector options. I have a new family at Ferarri of San Francisco. Thank you, Tom. More
Experienced, Professional, Easy to Work With The FSF team is easy to work with. Jeff was very patient with me as we played with the configurator, happily creating a range of possible specs for m The FSF team is easy to work with. Jeff was very patient with me as we played with the configurator, happily creating a range of possible specs for my 488, both during our initial design session and then later, via email. He encouraged me to personalize the car but was also very helpful in suggesting options and colors that support future resale. The whole process worked out well and the car was produced and delivered very close to when Jeff and his team indicated it would. I'm looking forward to a future transaction with FSF. More
Overview of My Ferrari Purchase Process For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The de For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The dealers were kinda arrogant & unapproachable. However in these recent years, i couldn't feel more at home. These are rare & expensive cars. We as customers expectations are exceeded. They know the vehicles & do whatever it takes to ensure i understand them...& make the entire purchase process enjoyable & seamless. While we can only rarely join the events...i love that they invite me...& have so many. I was a bit bummed that (while i believe was invited...but declined as my schedule was unsure) there wasn't an avenue whereby i could enter the Ferrari center a few weeks ago @ Pebble Beach...even to use the restroom! However this is minor: I generally could not be more happy with the dealership or the vehicle! Thanks jc More
Ferrari professionals without the snobbery I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced wi I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced with exotic auto dealerships, Ferrari Of San Francisco actually demonstrates how important my business is to them. Not only are they courteous and professional, but they are also very aggressive on trades as they continue to build their reputation as a high end pre-owned European car specialist. When "other" selling dealers try to fetch outlandish premiums on coveted Ferraris, Ferrari Of San Francisco seems to reflect a sense of reason in their pricing, which is what attracted me to them many years ago. They are simply the best Ferrari dealership I've dealt with, ever! Mitchell Markow More
Great experience from an out of town buyer. I have now bought 3 brand new Ferrari's from Mark Paddock. I always felt important in each transaction. He would always call or text me back in a re I have now bought 3 brand new Ferrari's from Mark Paddock. I always felt important in each transaction. He would always call or text me back in a reasonable amount of time and would take the time to talk endlessly about the options I could choose for each car. I would recommend Mark to anyone that I know. More
Put their customers first Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me cons Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me constructively on my trade-in, to addressing a small issue with the new car, to the delivery experience, every interaction underscored their commitment to going above and beyond for their customers. I can honestly say Tom and James provided the best experience I have had with any dealer over the past 20 years. These are good people who value you as a customer and who you can trust. Buy from them! More