Ferrari of San Francisco
Mill Valley, CA
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670 Reviews of Ferrari of San Francisco
We had some minor hiccups during the final stages, but overall it was a smooth transaction. Received the car as described and promised. Thank you overall it was a smooth transaction. Received the car as described and promised. Thank you More
F40 Service Great job by Liana and the team. The Ferrari of San Francisco dealership never disappoints. Look forward to working together on lots of stuff in the Great job by Liana and the team. The Ferrari of San Francisco dealership never disappoints. Look forward to working together on lots of stuff in the future. More
I was extremely pleased with the service and the professionalism of my service Consultant Liana. My vehicle was serviced perfectly to my satisfaction. I would recommend them very highly. professionalism of my service Consultant Liana. My vehicle was serviced perfectly to my satisfaction. I would recommend them very highly. More
They worked through the period of civil unrest and still delivered. I really enjoy my car. My agent has the right skill to help my better half feel confident a Ferrari was right for our family. delivered. I really enjoy my car. My agent has the right skill to help my better half feel confident a Ferrari was right for our family. More
Gregg and James and team are easy to deal with. Proper time taken to consider my needs and focused on the long term relationship. The service team have also been very good to deal with over the past five time taken to consider my needs and focused on the long term relationship. The service team have also been very good to deal with over the past five years making ownership of my cars easy and worry free. More
Led by Brad, Ferrari of SF really stepped up I had my car serviced with them 2x and was going to book a 3rd, but I was hesitant because of difficulties with Ferrari NA (who I could only reach aft I had my car serviced with them 2x and was going to book a 3rd, but I was hesitant because of difficulties with Ferrari NA (who I could only reach after a phone call into Italy and multiple emails) and its customer service. Specifically, Ferrari was balking at fixing a small leak in the roof seal because my warranty had technically expired mid-pandemic, when CA was on lock down and getting my car serviced was completely unrealistic. I expressed my frustration to Liana and she relayed it to Brad. Brad personally called me and convinced me to let Ferrari of SF try to remedy the issues. He went to bat for me with Ferrari NA and took personal responsibility in getting the service done correctly and in a timely manner. He kept me apprised each step of the way and - although unnecessary - explained the rationale and secured my approval for the even smallest charges (like a front end alignment). Brad also made sure that my car was perfect with seamless pick-up and delivery. In short, my experience with the dealership was the antithesis of what I received from the manufacturer: Ferrari of SF stepped up, took ownership of the issues, and did their absolute best to make things right. I will use them again for my next service, and strongly recommend that others do so as well. More
Best experience! Liana is the best service advisor I have ever dealt with for any car company I have done business with. I highly recommend this dealer to anyone who is looking for people who care about the ever dealt with for any car company I have done business with. I highly recommend this dealer to anyone who is looking for people who care about the clients. More
So Glad I'm Near Ferrari SF! I am always confident that my Ferraris will be taken care of at a very high standard. Liana always keeps me abreast of the status of service being don I am always confident that my Ferraris will be taken care of at a very high standard. Liana always keeps me abreast of the status of service being done and doesn't forget the details of issues or concerns I bring up. In all, they are a very competent dealership and am glad to be just down the road from them. Thanks FofSF ! More
I’ve always gotten fantastic service at Ferrari of San Francisco, and I would not hesitate to recommend them. One of the only dealer service centers I’ve ever worked with that are willing to work with y Francisco, and I would not hesitate to recommend them. One of the only dealer service centers I’ve ever worked with that are willing to work with you in the same way an independent shop would. The very few issues I’ve had with my cars have always been fixed with the best customer service I’ve received anywhere, ever. More
very good Jeff was great to work with and his follow up has been spot on. he made everything happen as promised. Liana, has always been great and really works Jeff was great to work with and his follow up has been spot on. he made everything happen as promised. Liana, has always been great and really works well with us. More