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Ferrari Silicon Valley - Service Center

Redwood City, CA

4.9
106 Reviews

106 Reviews of Ferrari Silicon Valley - Service Center

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February 02, 2024

I talked to Sarah Brittis the Service Advisor about starting the Classiche Certification process for my F355. I was not sure about a couple things on the car and I gave her the info about them. As I More

by ENDERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Brittis
January 31, 2024

Very nice experience working with this dealership. Julija did a great job communicating and following-up with me. More

by KY_LEE_1987
Recommend Dealer
Yes
Employees Worked With
Julija Zukova
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Polite, timely and efficient. Provided drive home and pick-up. Everything was high quality as expected from a Ferrari dealership. More

by STEVE@MARTINONET.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geraldine Ashizawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Aguilar
January 19, 2024

The staff is helpful, treats its customers with respect and professionalism, always a friendly first class experience! More

by chris@westcityproperties.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geraldine Ashizawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Brittis and Madison Berry
Jan 26, 2024 -

Ferrari Silicon Valley responded

Thank you for your kind words! We're delighted to hear that our staff provided a helpful, respectful, and professional experience. At Ferrari Silicon Valley, we prioritize customer satisfaction, and we appreciate your positive feedback. If you have any further needs or questions, feel free to reach out. Safe travels, and thank you for choosing us!

January 19, 2024

Great dealership that delivers what my car needs in service. Also, great communication along the way. More

by ZACHARY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geraldine Ashizawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Narez
Jan 26, 2024 -

Ferrari Silicon Valley responded

Thank you for choosing Ferrari Silicon Valley for your car service needs! We're delighted to hear about your positive experience with our dealership. Providing great service and effective communication is our commitment to every customer. If you have any further needs or inquiries, feel free to reach out. Safe travels, and thank you for being a valued member of the Ferrari Silicon Valley family

January 08, 2024

It was a pleasant experience working with this dealership. Great service and super friendly ! Definitely going back. More

by kktsang9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Aguilar
Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for choosing Ferrari Silicon Valley! We're delighted to hear about your pleasant experience with great service and super-friendly staff. Your decision to return is truly appreciated, and we look forward to providing you with exceptional service again.

December 28, 2023

Totally accommodating. Work was done very well and everyone on the team is so warm and friendly. More

by SWK5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zafiropoulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your positive feedback! We're pleased to hear that the team at Ferrari Silicon Valley was totally accommodating, and the work was done very well. Warm and friendly service is what we strive for, and we're honored to have exceeded your expectations.

December 27, 2023

Excellent Service. The dealership keeps in contact with you throughout the service. Very enjoyable. Thank you. More

by hawleywood11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your kind words! We're thrilled to hear about your excellent service experience and the enjoyable communication throughout the process. Your satisfaction is our priority, and we appreciate your trust in Ferrari Silicon Valley. Thank you!

December 27, 2023

Everyone worked hard to make the repairs to my vehicle. The communications was great and although it too awhile I was pleased with the results. More

by GBELHUMEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Jan 17, 2024 -

Ferrari Silicon Valley responded

Thank you for choosing Ferrari Silicon Valley! We appreciate your patience, and we're glad the team worked hard to make the repairs to your vehicle. Effective communication is crucial, and we're pleased that you were satisfied with the results. If you have further needs or questions, don't hesitate to reach out.

December 23, 2023

I don’t really have 15 words to say, but I was pleased with the service. More

by LSTROH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your positive feedback! We're pleased to hear that you were pleased with the service. If there's anything specific you'd like to share or discuss, please don't hesitate to let us know.

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