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Ferrari Silicon Valley

Redwood City, CA

Overview
Employees
Reviews
Vehicles
4.9
125 Reviews
Ferrari Silicon Valley OFFICIAL FERRARI DEALER IN Redwood City San Mateo County
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2750 El Camino Real

Redwood City, CA

94061

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Showing 125 reviews

January 02, 2024

Julia was very honest and communicated very clearly with us during the whole experience. I look forward to returning! More

by hlee2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julija Zukova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Thank you for your kind words! We're glad Julia's honesty and clear communication made your experience positive. We're eager to have you return, and if there's anything else you need or want to discuss, feel free to reach out.

December 28, 2023

Totally accommodating. Work was done very well and everyone on the team is so warm and friendly. More

by SWK5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Zafiropoulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your positive feedback! We're pleased to hear that the team at Ferrari Silicon Valley was totally accommodating, and the work was done very well. Warm and friendly service is what we strive for, and we're honored to have exceeded your expectations.

December 27, 2023

Excellent Service. The dealership keeps in contact with you throughout the service. Very enjoyable. Thank you. More

by hawleywood11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your kind words! We're thrilled to hear about your excellent service experience and the enjoyable communication throughout the process. Your satisfaction is our priority, and we appreciate your trust in Ferrari Silicon Valley. Thank you!

December 27, 2023

Everyone worked hard to make the repairs to my vehicle. The communications was great and although it too awhile I was pleased with the results. More

by GBELHUMEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Thank you for choosing Ferrari Silicon Valley! We appreciate your patience, and we're glad the team worked hard to make the repairs to your vehicle. Effective communication is crucial, and we're pleased that you were satisfied with the results. If you have further needs or questions, don't hesitate to reach out.

December 23, 2023

Best Ferrari Dealership ever! Would not take my Ferrari's anywhere else! Cars are returned in perfect condition. Never have to worry about them being done correctly! If you ha More

by whswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Thank you for considering us the best Ferrari Dealership ever! We're honored to have your trust and loyalty. Ensuring your Ferraris are returned in perfect condition is our commitment, and we're grateful for the opportunity to serve you. If there's anything else you need, feel free to reach out.

December 23, 2023

I don’t really have 15 words to say, but I was pleased with the service. More

by LSTROH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your positive feedback! We're pleased to hear that you were pleased with the service. If there's anything specific you'd like to share or discuss, please don't hesitate to let us know.

December 19, 2023

Service appointment went off like clockwork. Everything was handled as promised. Well coordinated by Sarah. More

by TEXAN_ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Brittis
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Thank you for choosing Ferrari Silicon Valley! We're glad to hear that your service appointment went off like clockwork and everything was handled as promised. Well-coordinated service is what we aim for, and we appreciate your recognition of Sarah's efforts. If you have more service needs or questions, we're here for you.

December 19, 2023

Ferrari of Silicon Valley provided great service once again! Their service department exceeded expectations once again. More

by JOHN@JARVE.COM
Recommend Dealer
Yes
Employees Worked With
Ryan Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Grazie for your kind words! We're thrilled to have provided great service once again, exceeding your expectations. Your satisfaction is our reward, and we look forward to continuing to meet your service needs at Ferrari Silicon Valley. If there's anything else you need, feel free to reach out.

December 15, 2023

I didn't think Ferrari of Silicon Valley's service standard before Henry Rojas became head of Service and Parts. I was wrong. More

by GARYM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ferrari Silicon Valley responded

Thank you for your feedback! We're honored to have surpassed your expectations under the leadership of Henry Rojas. Your acknowledgment means a lot to us, and we're grateful for the opportunity to continue providing top-notch service at Ferrari Silicon Valley. If you have more to share or discuss, please let us know.

December 09, 2023

Sara from service department never returned my call. I had to follow up with her and she promised to call back by end of the day with an update about the car but she never did and that happened 3 times. More

by amirenayati110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Ferrari Silicon Valley responded

We apologize for any inconvenience caused by the communication lapse with Sara from our service department. We take your feedback seriously and will address this matter to ensure a more seamless and responsive experience in the future.

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