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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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April 26, 2021

Excellent service - all items addressed. Matt and Sharon are true stars. Service department is my reason for being a repeat customer. Highly recommend Ferman Motors. More

by DOC3103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 27, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 23, 2021

Excellent service from Matt and Sharon.! Vehicle aways ready on time as promised, When needed,. a service loaner is wating for me when I arrive. More

by Dw77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 23, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 19, 2021

Sharon is always great, got us in/out very fast for a check engine light issue! Issue was resolved and SUV is running like a hot rod now! More

by Scott H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 16, 2021

excellent customer service and very professional, and hi quality maintenance service and honest . Please keep up the great attitude and service. I really had a great experince. Thank you More

by ELTAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 16, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 15, 2021

Sharon in Service Department is very professional. My appointment was at 8:00AM for drop off with a loaner and everything was ready upon my arrival. My Volvo was repaired and I was texted a notification. More

by Ani Marrero
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 16, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 13, 2021

They are horrible. Leave you stranded, dont honor warranty work. I know it seems wonderful when you buy, but if you have a problem. Your out of luck. 2018 they want to charge 500 plus for batterie More

by travhott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
general manager
Apr 13, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

April 01, 2021

It was easy to make the appointment. Everyone was courteous at arrival, Promptly took my vehicle. Good service at a reasonable price. Comfortable waiting area. More

by jsharp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 02, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 01, 2021

Service is always excellent and Sharon always takes great care of me! Give her a raise!!! She’s very knowledgeable and always seeks to ensure we do what works best for us long term. More

by selekab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 31, 2021

Great customer service ALWAYS at this dealership. Also I’m pleased with the mechanics employed at Ferman. My next Volvo will definitely be purchased here because of your customer facing personnel. More

by robiedbpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 01, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 23, 2021

Allwys friendly and knowledgable advice and response to questions. Quick and excellent followup on minor cmplaints, though few. I like the option of the Saturday appointment option> More

by H.JENSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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