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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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August 31, 2021

Ferman Volvo earns 5 Stars all around. Chris Roy always greets me and chats when I'm at the dealership. James Baker always says hi and chats. Matt Ketchum and Sharon O'Connor are the best in the business More

by DEL2MIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Roy, Matt Ketchum
Sep 08, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 30, 2021

Everyone was as helpful as possible but they were unable to find the cause of the droning coming from the car at 20-40 MPH. The noise was most noticable early in the day. Even when I left the car for a we More

by rewarnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 08, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 30, 2021

Great people and great service is what you get at Ferman Volvo, period. I had a leaking tire, and I was going to have someone pick me up while Volvo worked on it...but they had repaired it and brought it u More

by tonyb_100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 08, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 25, 2021

Charles in the sales department was a pleasure to work with. He was helpful and went to great lengths to ensure we were satisfied. I would encourage others to go to Ferman Volvo More

by mark.vanwert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whaley
Aug 26, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 25, 2021

Mat and Sharon were very friendly and knowledgeable with me. And my car was completely detailed after they repaired it. Would definitely come back to Freman Volvo again.. More

by terryblaine57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 26, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 23, 2021

Great job great trouble shooting issues and corrections thanks have a great Volvo day I Don’t have anything else to say so keep typing whew More

by troyce_1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 19, 2021

Matt and Sharon are the best ! I would recommend Ferman Volvo to anyone due to the top notch customer service !! They provide consistently good accurate and caring service every visit! We own 5 XC 90's a More

by HELENE4510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 20, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

Aug 21, 2021 -

HELENE4510 responded

Helene4510@yahoo.com

August 12, 2021

Wonderful dealership. The people who work at Ferman Volvo are genuine and thoughtful. The process is always efficient with the customer always first. Thank you! More

by smccullers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 16, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 06, 2021

Great Service job. I dropped in without an appointment to have a recall fixed on my volvo and I was in and out in less than 20 mins, and they fixed a second recall item I wasn't aware of. Thanks for a great More

by jerrymarylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 06, 2021

Very thorough and friendly people that work there. Know their vehicles also. Glad I chose this dealerships.This is annoying making me write more when I’m done More

by Diane Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Whaley, Matt Ketchum
Aug 09, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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