Ferman Volvo Cars of Tarpon Springs - Service Center

The service center worked to the beat of their ability to solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle More

I just found out today when I was at another Volvo dealership that when I had my car back at this dealership back in 2021 nothing that they said was done is true. I suspected a suspension issue so I t dealership that when I had my car back at this dealership back in 2021 nothing that they said was done is true. I suspected a suspension issue so I took there. I have an extended warranty so the diagnostics would be covered. Anyway , nothing wrong with the suspension (and this is after them keeping the car one week) and talking to their arrogant service manager. He said that they did the alignment and I should pick it up. Fast forward to today, took it for an alignment to Ocala Volvo and they said there was no record of Tarpon doing any alignment !!! They always have a report of before and after the alignment is performed: NO TRACE OF ANY REPORTS!!! Not only their service manager is rude but also a LIAAAR!!!! He told to me come pick up my vehicle and when I said that he does not want me to come down there because it would not be good for him he hung up. Mind you they are used to bully retirees , I am not one of those, I was ready to handle his xxx. 5 minutes later his coward xxx calls me apologizing probably realizing what he did. Don't remember his name nor I care but I hope he is gooooone by now!!! Taking my car to Ocala from now on. More

I had a great experience purchasing my car at Ferman. Everyone was professional and great to work with. Everyone was professional and great to work with. More

Excellent service from an excellent dealership! Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help an Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help and our salesman Jim Baker, will definitely be buying from them again! More

Scamming dealership. I like Volvos but can’t purchase another until I move closer to a different location I like Volvos but can’t purchase another until I move closer to a different location More

Always friendly and I feel very taken care of when I’m here. The Service department and Parts department have the best customer service and knowledgeable. here. The Service department and Parts department have the best customer service and knowledgeable. More

The team was very knowledgeable about the issue & gave preventative advice for later. Having the complementary loaner car was a big help while the service was being done preventative advice for later. Having the complementary loaner car was a big help while the service was being done More

It's wonderful to go to a facility that doesn't dazzle you with bull they just are ready going people with your best interest in mind you with bull they just are ready going people with your best interest in mind More

Very pleased with the service from Ferman always. Everyone one that I’ve dealt with was just helpful and professional and genuinely so. From the front door to the garage and service personal. And I Everyone one that I’ve dealt with was just helpful and professional and genuinely so. From the front door to the garage and service personal. And I thank everyone for making me comfortable. Patricia Wolford More

Communication was awesome Service was timely Well, done to all Who works at Furman Volvo? Thank you to all Who works at Furman Volvo? Thank you More