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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,173 Reviews

1,173 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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January 13, 2022

They did exactly what they said they would do in the amount of time they said it would take…and our free warranty work came with 2 cups of free freshly brewed coffee too. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 14, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 12, 2022

Such a great experience. Nice people, perfect timing. Got us in and out ahead of schedule. Comfy waiting area. Easy Peasy! More

by Jnzdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 11, 2022

We have 3 cars from this dealership and have always had excellent service! Matt and Sharon are both great! More

by Krissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 12, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2022

The service advisors are very pleasant on the phone and in person, Knowledgeable as well More

by jbirdfamily4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 09, 2022

I booked an appointment for a recall item - I arrived on time and was greeted with a smile and was out of there within the hour. Great service, Thank you. More

by scota101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jan 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 07, 2022

Extremely efficient and courteous. The process of checking my car into service and later picking up and the works that were performed were top notch. Highly recommend the dealership. Max More

by max29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 06, 2022

Great team of people who work hard to get any problem resolved in a timely manner. More

by tonyb_100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 06, 2022

Efficient, kind, and knowledgeable. The dealership is a great place to keep my vehicle in good condition and gives me comfort that I can drive a safe, secure car! More

by Vivianfasano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 05, 2022

From the moment I called and spoke with a rep, they were extremely friendly. Upon arriving, the service desk was extremely nice. Service was fast, done within the hour. Thank you! More

by Nvavoulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jan 06, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 05, 2022

I feel this dealership is committed to customer service and satisfaction. The service personell are friendly and informed. The wait time for service on my vehicle was reasonable. More

by Ole1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jan 06, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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