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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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February 15, 2022

Attentive and knowledgeable staff. Service with a smile. Keep you informed regarding the status of the repairs. More

by DKANURI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

Sharon and Matt and everyone at Ferman Tarpon Springs are like family! Love them! Always ready to help in any situation. I'd give them 10 stars if I could!!! More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

Very friendly and courteous personnel! ! I highly recommend them for all service related needs on your vehicle. More

by jetman737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

The service manager was nice but the service center never returned phone calls or online messages. The service center also never called with updates, I had to call at the end of each day for status. More

by rcheal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

There wasn’t anything special about this dealership. Small, run-down and very outdated. Staff was nice. I expected my car to be vacuumed and washed along with the service, but apparently that isn’t part More

by sills.relics-0f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Coleton Reece
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

February 14, 2022

Matt and Sharon take great care of me. I can always count on excellent customer service. I highly recommend this Volvo service team. More

by JANNAWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

My experience at Ferman is consistently great. They are professional, knowledgeable and polite. I would not go anywhere else. More

by Terryreavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

I find the people that work in this department be very kind, pleasant and helpful. I will continue to drive the 2hours due to the excellent service. More

by joanwhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt & Sharon are keepers. They are beautiful souls., Matt Ketchum
Feb 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

Always quick and efficient service. I enjoy the accommodations made for me while I wait for my service. The waiting room waiting always has plenty of refreshments. More

by Deanomyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Feb 10, 2022 -

Deanomyte responded

Always quick and efficient service. I enjoy the accommodations made for me while I wait for my service. The waiting room waiting always has plenty of refreshments.

February 10, 2022

Always a pleasure dealing with Sharon and Matt. They are always polite and friendly. Most importantly, they are very professional. I have and will continue to recommend this Volvo dealership for sales and More

by tssdonnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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