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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,173 Reviews

1,173 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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January 10, 2025

The repairs to the car were done well and got the car back in good working condition More

by davidrnewsome6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dropped car for annual Service and software update. Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustratin More

by jimshorttampabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review. Please contact us to let us know how we can better serve in the future!

January 09, 2025

they gave me great service at this dealership, i will definitely come back to service my vehicle More

by ujkajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 03, 2025

The dealership was clean, and the service department staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost More

by ButterflyX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 02, 2025

Dealership is clean, loaner was clean, service advisor was polite and easy to qork with. No surprises More

by dkimball3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 02, 2025

I was excited to purchase a new car, however I had to spend hours to bring the Volvo to standard. More

by nikkitran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Forcina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 01, 2025

No pressure dealership, Jim Baker very helpful as usual. Would highly recommend this dealership if you’re looking for a Volvo More

by Gotsun68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Baker
Jan 02, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 30, 2024

We have had a good experience purchasing vehicles from the dealership as well having a pleasant experience with the service department More

by karr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 29, 2024

I thought I bought a new car, hassle free but I had problems with the car and had to waste time and take it in to be serviced. More

by nikkitran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua salesman
Dec 30, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 29, 2024

Nice, clean, low pressure dealership. Highly flexible & patient as we test drove 5 cars. Would certainly recommend them More

by garyresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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