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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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March 24, 2022

Excellent as always. Matt and Sharon are both incredible- my reason for driving an hour to Ferman rather than going to a Volvo dealership 10 minutes from my home. More

by pulmdoc4957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 25, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2022

Staff was polite and communicated well. I appreciate the ability to make my appointment on line and the text reminders. More

by BKHENDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2022

Was very pleased with the urgency of fixing my vehicle after diagnosing the issue as well as providing prompt transportation to and from the dealership that allowed minimal disruption. I would like to b More

by kevviet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2022

Service staff at Ferman is always personable and proficient. Matt and Sharon always try to help ensure my questions get answered, and having a loaner car made the experience even better! More

by marsha2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 21, 2022

Great customer service and very detail oriented and easy to use and friendly one on one service More

by Waynesbabst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Mar 22, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 18, 2022

Easy to schedule service on line on my vehicle. Dealership friendly and clean, and my car was completed in a reasonable of time. More

by Masejd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 18, 2022

We were looked after incredibly well . ...... and very quickly. They are very knowledgeable and friendly. Sharon and Matt are a great pleasure to deal with. As Arnold said ... we will be ba More

by D & O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 17, 2022

Thought I needed a new bulb. I didn’t. They could have put in a new one and charge me. They didn’t. Enough said. More

by RLAIRDCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 17, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 16, 2022

Always helpful, Matt and Sharon have always been very helpful, kind and concerned about getting it right. Service has always been great and a pleasure to work with the team at Ferman Volvo. More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 17, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 10, 2022

My visit was for my vehicles 30k Oil change service and as always, it was perfect. Great Job. Thanks. More

by jerrymarylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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