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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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March 31, 2022

The service advisors were very knowledgable and coordinated with the warranty dept on my behalf. My vehicle was in service for 2 weeks with a major repair and I received a rental car while it was b More

by cbiuk924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 01, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Always accommodating and professional. They are my preferred Volvo dealership when it comes to sales and service! More

by mradzavich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Sharon & Matt at the Tarpon Springs Service Department are excellent. They go above and beyond. Volvo is a better company because of them. More

by Ani Marrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Fair to good. I did not like the girl that said would you run over cement. More

by path.hibb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

I dropped off my Volvo for maintenance service. This company did a great job, checked out everything, cleaned my Volvo and the price was excellent. Define 5 star place! More

by danakcarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Very pleased with Matt in the service department. Friendly, helpful, courteous, patient. Love the coffee machine too! More

by Jengreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 29, 2022

Matt and Sharon are excellent service advisors and are the reason I continue servicing my vehicle at Ferman. More

by princess_j824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 29, 2022

The customer service was excellent at Ferman Volvo. The repair I needed was done in surprising record time. I would recommend their services. More

by claire.bruhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 28, 2022

Very satisfied with this dealership they are kind and honest. I will purchase with them again. More

by RELAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 30, 2022 -

RELAX responded

Fantastic customer care all the way around!

March 25, 2022

Friendly, knowledgeable and thorough. Pleasure to deal with. They keep my 2011 C70 running like new!. More

by bcaccamisi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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