Ferman Volvo Cars of Tarpon Springs - Service Center

As always, thank you for exceptional service. Sharon was very good at scheduling and making sure that my extended warranty took care of my repair.. Sharon was very good at scheduling and making sure that my extended warranty took care of my repair.. More

Prompt and completed. quoting prices in advance and delivering my car promptly. Thanks to Sharon for good service. quoting prices in advance and delivering my car promptly. Thanks to Sharon for good service. More

Service reception is wonderful. Service said they balanced my tires and I was charged for it. Within a hour of leaving I had the low tire pressure light come on. One tire was really Service said they balanced my tires and I was charged for it. Within a hour of leaving I had the low tire pressure light come on. One tire was really low so I had to take care of it and recalibrate. I don't think they were check at all. More

I made an appointment and opted to wait. Waiting room was clean, airy, stocked with pastries and coffee, and service was prompt. I did wait but they were clear about how long. Car was taken Waiting room was clean, airy, stocked with pastries and coffee, and service was prompt. I did wait but they were clear about how long. Car was taken care of and I was on my way. From the moment I bought the car there, these people have been very professional. I am hoping to stay with Volvo for my next vehicle. More

We bought a 2022 Volvo xc90 that was supposed to be the gm or owners car and it had 5000 miles. We were told it was a new car with warranty and all plus we would have a loaner every time. Our windshield wi gm or owners car and it had 5000 miles. We were told it was a new car with warranty and all plus we would have a loaner every time. Our windshield wipers are already bad, the car charger chrome is chipping and the drivers side leather is worn out and has small tears in it. We also have a service that came up already. This is no where near what was said to us when we purchased the vehicle and it seems like people get annoyed when I explain the problems. More

Everyone was so nice and welcoming. The waiting area was very comfortable and clean. I felt like they went out of your way! The waiting area was very comfortable and clean. I felt like they went out of your way! More

For years we were coming to the dealership like to our family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position o family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position of expert and management to estimate on the phone charges for yearly maintenance and limiting connections with service people. For almost a year we were not able to speak with Matt or Sharon for any reason. Christina would, in rather unpleasant way, refused connection. We wonder how many customers turned away from the service which for years were a pleasure. More

Service great. No loaner so took valet to my gym. When time to leave I was told the valet was a distance away so I had to call my wife to pick me up and drive me to No loaner so took valet to my gym. When time to leave I was told the valet was a distance away so I had to call my wife to pick me up and drive me to the dealership. This is my third new Volvo, two purchased from Ferman and all three serviced exclusively by Ferman. Prior to covid I always got a loaner. None since. I was told that the loaners were booked weeks in advance. Not pleased with this aspect of service. More

Matt and Sharon were excellent the whole team at Ferman makes up a wonderful dealership. makes up a wonderful dealership. More

Great reception by young lady in office. Prompt and quick service. So glad I went to Tarpon. Prompt and quick service. So glad I went to Tarpon. More