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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,176 Reviews

1,176 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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February 21, 2023

Fast efficient service which one can rely on. The client services personnel are outstanding and knowledgeable. More

by SIMPLESOUL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 19, 2023

This is an excellent dealership to take your vehicle to when maintenance or repairs are required. More

by Chuck S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 18, 2023

in out was easy. downside was the coffee machine was down. was only there for gas cover lock repair. this was second one since vechicle purchase. first was not done he More

by muddog901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Feb 20, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 18, 2023

Things were a bit disorganized in that space, but the real kicker was waiting for three hours and finding out they could not fix the problem because they needed a part! More

by eggladie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie, Matt Ketchum
Feb 20, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve in the future.

February 16, 2023

Dropped off vehicle for scheduled service. End of day rolled around no answer on phone and car unexpectedly stayed the night. Next day still no answer from calls and texts to service advisor. More

by Kevin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Feb 20, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 15, 2023

They had my car for a month. They did not add any gas or wash it when they brought it back to me. It sat outside the entire time. I did not receive any updates unless I called a More

by bobroberts1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other service department staff
Feb 16, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 14, 2023

Fantastic treatment! I couldn't have asked for better service. Very friendly and very impressive! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Feb 15, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 11, 2023

Great service! Brought my car in for routine maintenance. I had coffee and snacks while I waited. In and out in about an hour. More

by Nvavoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 13, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 11, 2023

People are friendly services efficient. Sharon consistently does a great job. I enjoy bringing my car here. More

by adviser451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 31, 2023

I had a nail in my tire. Was giving a 8:15 appointment and was out by 9:25. The service in Tarpon Springs is great. That is the reason that I drive from Tampa. More

by ea3813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 01, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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