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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,172 Reviews

1,172 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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March 22, 2025

The service department at Ferman Volvo in Tarpon Springs is outstanding! The service advisors are very knowledgeable with whatever problem you may be experiencing, and they are all great to work with! More

by leslie.hourdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine, Jackie
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

The Service Dept. @ Ferman Volvo is Outstanding & Professional!!! Ferman is a long standing and trustworthy car dealership family throughout Pinellas County/Tampa Bay More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Ferman is a long standing and trustworthy car dealership family throughout Pinellas County/Tampa Bay Area. Always polite and professional . Their service areas and staff are also some of the best around. We More

by Danielle & Rob
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 14, 2025

This is the second vehicle we have bought for this dealership and both experiences were very good. We have been very satisfied with all the staff. More

by TPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kashtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 13, 2025

No Padding the bill here. ..my bill is always the same or less...the service department shoots straight! More

by mark12c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2025

Horrible. Dirty car return and cannot get in touch with manager. Broken promises of a car detail, awful service More

by acarlsen2011
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 11, 2025

Jackie, James and Christine resolved my XC 60 issue. I really don’t think that there anything else to say. More

by Bill D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
Mar 12, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 09, 2025

Excellent customer service! Professional work done by dedicated staff. Highly recommend ed, I will go back as needed. More

by lnavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 08, 2025

Said I needed new brakes at 32000 miles. Second garage Would not do it. Said the brakes were less than 50% worn More

by Rob M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Mar 11, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how to better serve in the future.

March 08, 2025

Good to work with as always. Takes good care of my vehicle. Timely and helpful. More

by susanlallen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!