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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,163 Reviews

1,163 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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April 07, 2025

Outstanding! Shannon O’Connor was a pleasure to work with. She went out of her way to make sure we were satisfied. You are lucky to have an employee so dedicated. More

by bladams37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Amazing service we received From Sharon O’Connor. She listened to exactly what we described was wrong with the car and she made sure she tested every area until she found the problem. It’s so nice to More

by bladams37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Very easy transaction for purchasing a new Volvo. Everyone is always so nice and helpful. If any problems arise they are quick to help! More

by mcrosswy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales- Heather - 5 stars
April 04, 2025

Friendly, Knowledgeable and fair From making the appointment to check out it was a smooth experience More

by plcgmc79
Recommend Dealer
Yes
Apr 07, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 04, 2025

Friendly, Knowledgeable and fair From making the appointment to check out it was a smooth experience More

by plcgmc79
Recommend Dealer
Yes
Apr 07, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 02, 2025

Every time I visit this Volvo shop/service, I know it’s going to be a great day. They are always so kind, helpful, and informative. They have always gone out of their way to help me and insure my happiness More

by karlibeglan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie and Matt (I believe is his name)
Apr 02, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 02, 2025

My service was great as always. I always enjoy seeing everyone and appreciate the professionalism they carry More

by lunchtime2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 01, 2025

I always have very pleasant experience visiting the service department at Ferman Volvo. James is wonderful, and the mechanic who worked on my car does a wonderful job fixing the problem. More

by Khayam
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 24, 2025

Great clean waiting area with snacks. Service completed as promised in timely fashion. When complete car given back fully cleaned and washed More

by lesliefeliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Janes
Mar 25, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Regrettable. The expectations set were the opposite of the reality. Your fee for cc use is damaging your customer support. Your desk clerk shared the complaint le More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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