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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,022 Reviews

1,022 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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June 23, 2024

Absolutely a pleasure working with all of your employees, however there is one in particular that really stood out and her name was Jackie, sweetest and most knowledge woman I ever met at a car dealers. More

by ekates2466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 24, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 22, 2024

Service was great. They gave me exactly what my service manager James ordered for me. I’m always happy with the service here. More

by selekab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 21, 2024

Salesman I had was amazing. Unfortunately he is no longer there. It’s a shame More

by a.hernandez0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2024

Clean, attractive waiting area. I kept updated on my car’s servicing. Friendly service team. More

by jamesmgiles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2024

Wonderful staff all around! Phenomenal service team!! They go above and beyond! Always enjoy bringing my vehicle here knowing it's in good hands. More

by BOliver24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine, Jackie
Jun 12, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2024

I have had great experiences at this dealership, very friendly and easy to work with staff. More

by meganmdye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2024

The service staff was outstanding in handling my case at Ferman. They are courteous and efficient. More

by sspina53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2024

We’ve had great service from this service department for the past 10 years. Always do the best for the customer. The team is friendly and courteous, wouldn’t take my 17 yrs old XC90 anywhere else. More

by liseb88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 11, 2024

Went for our first-year service for our 2023 V60 Volvo. The only positive item during this visit was that I was professionally welcome during the initial check in. The remaining visit, to put it simple, More

by secbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

June 09, 2024

great service, fair pricing, and easy to work with. This is the 5th volvo we purchased from Ferman, and the 3rd one this year! We come from Tampa, but wouldn't work with any other dealer. More

by cindysminetti
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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