Back

Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,158 Reviews

1,158 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

Sort by
April 02, 2025

Every time I visit this Volvo shop/service, I know it’s going to be a great day. They are always so kind, helpful, and informative. They have always gone out of their way to help me and insure my happiness More

by karlibeglan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie and Matt (I believe is his name)
Apr 02, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 02, 2025

My service was great as always. I always enjoy seeing everyone and appreciate the professionalism they carry More

by lunchtime2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I always have very pleasant experience visiting the service department at Ferman Volvo. James is wonderful, and the mechanic who worked on my car does a wonderful job fixing the problem. More

by Khayam
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 24, 2025

Great clean waiting area with snacks. Service completed as promised in timely fashion. When complete car given back fully cleaned and washed More

by lesliefeliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Janes
Mar 25, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Regrettable. The expectations set were the opposite of the reality. Your fee for cc use is damaging your customer support. Your desk clerk shared the complaint le More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 22, 2025

The service department at Ferman Volvo in Tarpon Springs is outstanding! The service advisors are very knowledgeable with whatever problem you may be experiencing, and they are all great to work with! More

by leslie.hourdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine, Jackie
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

The Service Dept. @ Ferman Volvo is Outstanding & Professional!!! Ferman is a long standing and trustworthy car dealership family throughout Pinellas County/Tampa Bay More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Ferman is a long standing and trustworthy car dealership family throughout Pinellas County/Tampa Bay Area. Always polite and professional . Their service areas and staff are also some of the best around. We More

by Danielle & Rob
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 14, 2025

This is the second vehicle we have bought for this dealership and both experiences were very good. We have been very satisfied with all the staff. More

by TPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kashtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 13, 2025

No Padding the bill here. ..my bill is always the same or less...the service department shoots straight! More

by mark12c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

1
...