Ferman Volvo Cars of Tarpon Springs

I thought I bought a new car, hassle free but I had problems with the car and had to waste time and take it in to be serviced. problems with the car and had to waste time and take it in to be serviced. More

Nice, clean, low pressure dealership. Highly flexible & patient as we test drove 5 cars. Would certainly recommend them Highly flexible & patient as we test drove 5 cars. Would certainly recommend them More

Very good service would highly recommend ferman this is the 2 nd vehicle we have purchased over the last 2 years a stress free event the 2 nd vehicle we have purchased over the last 2 years a stress free event More

The service center worked to the beat of their ability to solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle More

I just found out today when I was at another Volvo dealership that when I had my car back at this dealership back in 2021 nothing that they said was done is true. I suspected a suspension issue so I t dealership that when I had my car back at this dealership back in 2021 nothing that they said was done is true. I suspected a suspension issue so I took there. I have an extended warranty so the diagnostics would be covered. Anyway , nothing wrong with the suspension (and this is after them keeping the car one week) and talking to their arrogant service manager. He said that they did the alignment and I should pick it up. Fast forward to today, took it for an alignment to Ocala Volvo and they said there was no record of Tarpon doing any alignment !!! They always have a report of before and after the alignment is performed: NO TRACE OF ANY REPORTS!!! Not only their service manager is rude but also a LIAAAR!!!! He told to me come pick up my vehicle and when I said that he does not want me to come down there because it would not be good for him he hung up. Mind you they are used to bully retirees , I am not one of those, I was ready to handle his xxx. 5 minutes later his coward xxx calls me apologizing probably realizing what he did. Don't remember his name nor I care but I hope he is gooooone by now!!! Taking my car to Ocala from now on. More

Very good customer service, friendly people, clean vehicles, they made the process easy for me. vehicles, they made the process easy for me. More

Great service from Josh McCain and Chip Roy. Love the S90 and appreciate the veteran appreciation! Great guy/help in the finance dept as well. Love the S90 and appreciate the veteran appreciation! Great guy/help in the finance dept as well. More

I had a great experience purchasing my car at Ferman. Everyone was professional and great to work with. Everyone was professional and great to work with. More

Excellent service from an excellent dealership! Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help an Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help and our salesman Jim Baker, will definitely be buying from them again! More

I am so grateful for Jim and the team at Ferman Volvo! I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for 64 days. The stress of dealing with insurance and trying to find a new car at an unexpected time, while so many other people were doing the same due to flooded cars, was not something I was looking forward to. Jim was great though! He was very responsive (as was Chris), Jim also kept me in the loop while I compared various vehicles to see what would work best for my family, even though it took me a few weeks of working through everything. He knew what I was looking for as far as my non-negotiables, and when he saw we found a vehicle that was close, he was able to get a tow hitch added in at no extra cost for me, so that I would have everything I needed for without waiting for another vehicle to come along. Not only did he find ways to help us find what worked best, but the finance team was also able to work with us, and we were excited to find that they work closely with our credit union, making the process smooth and giving us options to help us figure out what we were most comfortable moving forward with. I am so grateful for the patience and expertise, as well as how far they were willing to go to help put my family back into a safe vehicle that met all of our needs in this rather busy time of everyone needing replacement cars. Thank you to Jim and everyone at Ferman Volvo for all of your due diligence and efforts! More