Ferman MINI of Tampa Bay - Service Center

professional, knowledgeable, and honest. Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and honest. More

The staff at this dealership is always professional, pleasant and very knowledgeable. The service area is always clean and welcoming. They always make recommendations about other car maintenance items y pleasant and very knowledgeable. The service area is always clean and welcoming. They always make recommendations about other car maintenance items you should console but never give you a hard sell. I like that. They are very good about providing you with a loaner car if necessary and that is a huge perk for me. Kudos Good job. More

Derrick was very friendly, professional and responsive... another great example of the exceptional staff at Ferman. Long-time and very happy customer!!! We will be customers for a very long time! another great example of the exceptional staff at Ferman. Long-time and very happy customer!!! We will be customers for a very long time! More

good service I was very pleased by the courteous service provided by Cesar Tereso and the service staff. It took longer than I expected, but the was due to the amo I was very pleased by the courteous service provided by Cesar Tereso and the service staff. It took longer than I expected, but the was due to the amount of work required to do the job More

Done fast, done right. Brought car in for a recall notification and also to repair a problem with the passenger side door. Both issues were repaired quickly and I have had n Brought car in for a recall notification and also to repair a problem with the passenger side door. Both issues were repaired quickly and I have had no issues with either repair. More

Needed service for alert light coming on. I have been coming to this dealership for the last 10 years and have bought two BMW's from them. I have been pleased with the courtesy and profession I have been coming to this dealership for the last 10 years and have bought two BMW's from them. I have been pleased with the courtesy and professionalism of the service dept. which I use solely for my car. Jamie is the advisor whom I ask for every time because she is just excellent. She explains what is going on very well and is very friendly! So pleased with the service that I have received there! More

Courtney was very involved and and kept us informed throughout the two-day process. She is an exceptional employee and company representative. Please treat her well. throughout the two-day process. She is an exceptional employee and company representative. Please treat her well. More

I am very pleased with this dealership. I am from NY and am not use to people being so friendly. Would recommend to my friends. am not use to people being so friendly. Would recommend to my friends. More

Customer service at its finest. Courtney was so helpful and so pleasant. They worked on all my issues, some very trivial but they fixed everything. and so pleasant. They worked on all my issues, some very trivial but they fixed everything. More

great service again Called in with an urgent issue and my MINI was back on the road sooner than I expected, positive "can do" attitude was appreciated and will be back wh Called in with an urgent issue and my MINI was back on the road sooner than I expected, positive "can do" attitude was appreciated and will be back when needed More