Ferman MINI of Tampa Bay - Service Center

Whenever I go to the service department there is always the gentleman called Jamie always welcomes ask you who your service advisor is and takes good care of you then I need Mister Caesar which she takes g the gentleman called Jamie always welcomes ask you who your service advisor is and takes good care of you then I need Mister Caesar which she takes good care needs of the car very knowledge as well I enjoyed the coffee they have there thank you whoever is in charge of it0 More

Multiple services Courtney has been amazing to deal with when our 2011 Countryman required services. During each service we were notified about what needed attention an Courtney has been amazing to deal with when our 2011 Countryman required services. During each service we were notified about what needed attention and prices. More

Caesar was great! Everyone was really helpful. No one laughed when I did DBA header waking into the glass wall thinking it was a door to the little shop. laughed when I did DBA header waking into the glass wall thinking it was a door to the little shop. More

I stopped in to get and oil top off. No appointment and Done Cesar does a great job and always keeps me informed. I did not have an appointment and he got me right in a took great care. Cesar does a great job and always keeps me informed. I did not have an appointment and he got me right in a took great care. More

Appreciate the pickup and delivery of my car during these unique times! Everyone we spoke to was professional and courteous. Love doing business with Ferman BMW unique times! Everyone we spoke to was professional and courteous. Love doing business with Ferman BMW More

Servicing thru the pandemic Nice to know that in these unprecedented times, the service department was open. And everyone starting with Courtney were helpful and polite. It's str Nice to know that in these unprecedented times, the service department was open. And everyone starting with Courtney were helpful and polite. It's strange to have to say this, but the precautions taken made the environment feel safe. Much appreciated! More

Sal is amazing! He is on top of his game and I had the smoothest service for my car from the beginning to the end! smoothest service for my car from the beginning to the end! More

great service in a time of corona I loved that they left a loaner car with me ...my car came back perfect and everyone was wonderful!! Great customer service and communication! Thanks I loved that they left a loaner car with me ...my car came back perfect and everyone was wonderful!! Great customer service and communication! Thanks so much! More

My Service advisor is top notch ... She kept me informed throughout my servicing ... Jaime is a truly an asset at Ferman BMW.Thanks Jaime A !! 👍👍👍 throughout my servicing ... Jaime is a truly an asset at Ferman BMW.Thanks Jaime A !! 👍👍👍 More

Great Customer Service Sal went out of his way to make sure that my car was taken care of. He kept me up to date on the service being done and when I could expect to have m Sal went out of his way to make sure that my car was taken care of. He kept me up to date on the service being done and when I could expect to have my car back, Transportation was fast and efficient coming to get my car and bringing it back. They followed the social distancing guidelines which was comforting. Sal followed up after my service to make sure my needs were met, and once again Ferman BMW exceeded my expectations. Proud BMW Owner More