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Ferman MINI of Tampa Bay - Service Center
Palm Harbor, FL
1,072 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,072 Reviews of Ferman MINI of Tampa Bay - Service Center
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April 06, 2020
excellent Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding all the way. More
by ernesto20022
Verified CustomerEmployees Worked With
Nick in Service
April 06, 2020
Very prompt and courteous service. Kept me informed of the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch More
by bew3912
April 05, 2020
Excellent Service Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus outbreak, their concern for maintaining social distancing and sanitized transfer of keys as well as limited touching of interior car surfaces was outstanding. Finally, their overall survey of the car made me aware of additional issues that will be addressed in the near future. More
by gary.gresham
Employees Worked With
Jamie Annese
April 03, 2020
Efficent and timely. And also 100 percentgood workmanship. Marc took great care of me from the Moment I walked in till my M5 Comp was repaired to my satisfaction. Most of all Marc has impeccable manners. Kin Marc took great care of me from the Moment I walked in till my M5 Comp was repaired to my satisfaction. Most of all Marc has impeccable manners. Kind of rare these days from young people. More
by elctrn3847
Employees Worked With
April 02, 2020
GREAT SERVICE ON MY M235I CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KE CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KEEPS HIS PROMISES AND ALWAYS GETS BACK TO ME QUICKLY. More
by Paco1
Employees Worked With
Cesar Tereso
April 02, 2020
The Epitome of Customer Service Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Noth Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Nothing, I mean nothing, escaped his notice. Even superior to my home dealership. More
by Donna and her BMW
Employees Worked With
Cesar Tereso
April 01, 2020
First service First time service at Ferman, was impressed by the quality and speed, I did not expect it and was able to get a loaner vehicle. Thank you! First time service at Ferman, was impressed by the quality and speed, I did not expect it and was able to get a loaner vehicle. Thank you! More
by Peti
Employees Worked With
Nick Hawk
March 31, 2020
Derrick - my Service Advisor - was extremely helpful with all aspects of my visit. The service was done in an efficient manner, and I was kept informed on the progress throughout. It was the best experienc all aspects of my visit. The service was done in an efficient manner, and I was kept informed on the progress throughout. It was the best experience I have had in my visits to Mini Service. More
by RICHARD.MCCAULEY1
Employees Worked With
Derrick Snyder
March 31, 2020
Defective headlight on my 2020 BMW M5 competition. Bob Murray of course I'm sure made sure, That I was treated with the utmost care by all members of the Furman BMW dealership's operations. Marc in se Bob Murray of course I'm sure made sure, That I was treated with the utmost care by all members of the Furman BMW dealership's operations. Marc in service took a thorough and concerned effoort to remedy the problem with my defective headlight. The techs ordered a component and installed it into my headlamp system. When they saw that, that component didn't fix the problem they immediatley ordered another component with totally remedied the headlight situation with my M5 competition. I eft very Happy. Thank you Bob, and thank you Marc, and thank you Mr. Furman. More
by elctrn3847
Employees Worked With
