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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,184 Reviews

1,184 Reviews of Ferman MINI of Tampa Bay - Service Center

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November 05, 2020

Very professional service. Appreciate Matthew keeping me posted and the ride home 😊 I look forward to do business with Ferman in the future. Take care More

by stephaniebrady1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
November 03, 2020

Excellent service experience! We needed a new tire and Service Advisor David Hart had the work completed, with a car wash and vacuum, in short order. More

by jamiebyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
November 02, 2020

As expected, great service! Matthew was quick to recommend my mini to be towed and set the appointment right away. He was courteous and provided responses on great time. More

by MARILETA60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Everyone was friendly and professional, very easy to check in, wait was reasonable while servicing the vehicle. Would recommend this Mini dealership to friends and family. More

by g_conza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Amazing Staff , friendly management and service department warranty department is absolutely amazing, professional, courteous willing to go the extra mile to accommodate needs and schedules More

by linda22472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Dealership service department is horrible! Every time they work on our car something goes horribly. Had it in for service and end up with a flat tire the next day. Highly not recommended. More

by Coolvisions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hart
Nov 02, 2020 -

Ferman MINI of Tampa Bay responded

I am sorry to hear about your last visit please call me to review Paul Scaglione MINI Service Manager

Nov 02, 2020 -

Coolvisions responded

I would love to call you, but no one answers the phone. My wife just called and got sent to a 1800 service line.

October 30, 2020

Always a positive outcome when you have a service advisor who understands the importance of making a customer feel important. David kept me aware of my servicing from start to finish. He was friendly, courte More

by Nhs2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
October 29, 2020

Paul Scaglione always goes above and beyond to make my service appointments go smoothly. He treats me like family and that’s why I keep coming back! More

by Minimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

It was my first time getting my car serviced at Ferman Mini of Tampa Bay, and it was exceeded all my expectations. The Service department was friendly, clean, and very mindful of my time. Will definitely More

by alexilillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
October 27, 2020

Voted best services !!!David always makes all the Voted best services !!! David always makes all the hassle disappear and take care of everything in a very professional and efficient manner ! I can More

by catherinefrym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
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