Ferman MINI of Tampa Bay - Service Center

The process of purchasing my new mini cooper was easy & enjoyable, Sara explained every I needed to operate my new car and Aaron in finance was extremely helpful, great service!!! enjoyable, Sara explained every I needed to operate my new car and Aaron in finance was extremely helpful, great service!!! More

I am always welcomed and treated well. Matthew is efficient and communication is excellent. The service to my vehicle is always thorough and timely. Matthew is efficient and communication is excellent. The service to my vehicle is always thorough and timely. More

Matthew and Dallas as always provided an exceptional customer service experience. It was a pleasure doing business with them. customer service experience. It was a pleasure doing business with them. More

We are very happy with the service at Freman MINI of Tampa Bay. The staff was friendly and helpful. Tampa Bay. The staff was friendly and helpful. More

Not an experience I really appreciated ,nothing to wow me to return expected better service to return expected better service More

Courtney is excellent and always helpful . She knows her stuff. It's a pleasure doing business with her! She knows her stuff. It's a pleasure doing business with her! More

Matthew was very honest and helpful in describing the best way to complete the next maintenance steps to keep my JCW Paceman to continue to be a special ride. The walk around video was descriptive and to best way to complete the next maintenance steps to keep my JCW Paceman to continue to be a special ride. The walk around video was descriptive and to the point. The guest areas were very clean and organized. More

Courtney is fabulous. She is extremely knowledgeable regarding Mini Coopers, so is able to answer my questions with clarity and professionalism. I never experience cogni She is extremely knowledgeable regarding Mini Coopers, so is able to answer my questions with clarity and professionalism. I never experience cognitive dissonance before or after my Ferman experience. Courtney is the primary reason I continue to return to Ferman Mini of Tampa Bay. More

Overall, the experience was very positive. We really appreciated Courtney's handling of our unscheduled visit. We really appreciated Courtney's handling of our unscheduled visit. More

First service visit and the customer service was nothing less than outstanding. Courtney walked us through what to expect and the service was quick and easy. Courtney introduced us to Leigh who helped get less than outstanding. Courtney walked us through what to expect and the service was quick and easy. Courtney introduced us to Leigh who helped get the mini connected correctly with our phones and electronics, she was awesome and amazing. So for our first time everything was flawless keep up the great work. More