Ferman MINI of Tampa Bay - Service Center

Matthew and Dallas as always provided an exceptional customer service experience. It was a pleasure doing business with them. customer service experience. It was a pleasure doing business with them. More

We are very happy with the service at Freman MINI of Tampa Bay. The staff was friendly and helpful. Tampa Bay. The staff was friendly and helpful. More

Not an experience I really appreciated ,nothing to wow me to return expected better service to return expected better service More

Courtney is excellent and always helpful . She knows her stuff. It's a pleasure doing business with her! She knows her stuff. It's a pleasure doing business with her! More

Matthew was very honest and helpful in describing the best way to complete the next maintenance steps to keep my JCW Paceman to continue to be a special ride. The walk around video was descriptive and to best way to complete the next maintenance steps to keep my JCW Paceman to continue to be a special ride. The walk around video was descriptive and to the point. The guest areas were very clean and organized. More

Courtney is fabulous. She is extremely knowledgeable regarding Mini Coopers, so is able to answer my questions with clarity and professionalism. I never experience cogni She is extremely knowledgeable regarding Mini Coopers, so is able to answer my questions with clarity and professionalism. I never experience cognitive dissonance before or after my Ferman experience. Courtney is the primary reason I continue to return to Ferman Mini of Tampa Bay. More

Overall, the experience was very positive. We really appreciated Courtney's handling of our unscheduled visit. We really appreciated Courtney's handling of our unscheduled visit. More

First service visit and the customer service was nothing less than outstanding. Courtney walked us through what to expect and the service was quick and easy. Courtney introduced us to Leigh who helped get less than outstanding. Courtney walked us through what to expect and the service was quick and easy. Courtney introduced us to Leigh who helped get the mini connected correctly with our phones and electronics, she was awesome and amazing. So for our first time everything was flawless keep up the great work. More

Service here has been friendly, efficient and convenient. Matthew and Courtney are a great team. Matthew and Courtney are a great team. More

One of the best service departments in Tampa. Courtney and Matt are great, fast service, spacious waiting areas, and everything else you could ask for. Courtney and Matt are great, fast service, spacious waiting areas, and everything else you could ask for. More