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Ferman MINI of Tampa Bay - Service Center
Palm Harbor, FL
1,051 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,051 Reviews of Ferman MINI of Tampa Bay - Service Center
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June 25, 2011
My service issue was with lost connectivity to SIRIUS when SIRIUS (not MINI) changed their platform. Melvin was so accomodating and killed himself to rectify the situation. He ended up escalating to MINI when SIRIUS (not MINI) changed their platform. Melvin was so accomodating and killed himself to rectify the situation. He ended up escalating to MINI, SIRIUS and XM radio and made them teleconference together to attempt to correct the issue. To ensure I was not inconvenienced, he went out of his way to put me in a replacement MINI Sport (hmmmm is this a puppy dog loaner!! hee hee....I still love MY baby better though!) Melvin ended up replacing the entire radio. No cost to me for either the rental/loaner or all the hard work! BETTER than fabulous experience! I love my family!!! e More
by ewizbiz
Employees Worked With
Melvin Munoz
