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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
1,060 Reviews

1,060 Reviews of Ferman MINI of Tampa Bay - Service Center

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March 18, 2017

Extended maintenance warranty I went in to get a tuneup in June 2016 and when they pulled the boots off my spark plugs they broke it and told me I had to pay for it almost $300 . More

by saedisaiah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis , Sales Training
Nov 29, 2017 -

Ferman MINI of Tampa Bay responded

We apologize for the experience you encountered here at the dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Nov 29, 2017 -

saedisaiah responded

Who should I ask for? Every time I call there I don’t seem to get any help from anyone.

February 24, 2017

Very interesting a success A success. Very interesting I felt my car was very safe to drive after being serviced. I like the store and the many cars available to look at More

by Mini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Swrvice
February 22, 2017

Oil change &stirred rotation Staff was friendly and very nice I even got a thank you card in my car after service and they washed the car which was nice More

by Ceasar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles and I forget the service rep nice girl training
January 27, 2017

Amazing Everyone friendly,knowable, wanted to make sure I was happy happy happy happy Much Love and Blessings They were able to give me a loner car... More

by Gemini333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AUSTIN.....
January 22, 2017

Awesome service Very professional, fast service! This dealership knows their products and exhibits a high level of pride in its services. I wouldn't hesitate to give More

by Peabody Ponder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
January 19, 2017

Quick and Painless Calling for the appointment was convenient and they scheduled the service for the day I requested. The service staff got me in and out quickly for an More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
January 06, 2017

Service was great! Came in for oil change and inspection. The work was completed on time as scheduled! Nice area to wait while the work was completed. Thanks! More

by BigAl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
January 05, 2017

Perfecr service Staff members and the sale crew are paramount. They Took a great care of my car: changed the oil, car was washed and vacumed, and ready within promise More

by Tverskys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
December 11, 2016

Warranty Service Final free warranty service on my 2013 Mini GP Works included changing a bad O2 sensor for free. Great service done while I waited, included oil chang More

by vetteheadracer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen, Charles
November 11, 2016

Top notch service! As usual, this service visit, as I all my previous service visits over the past 9 years and 3 MINIs has been excellent. Will always use FERMAN for fut More

by Grayghost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Gianoutsos