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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
1,061 Reviews

1,061 Reviews of Ferman MINI of Tampa Bay - Service Center

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January 11, 2020

Easy peasy! Just pull up your car and the service staff will take care of the rest while you enjoy a toasted bagel with cream cheese and hot chai tea. Before you More

by dchristie135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Snyder
January 11, 2020

Routine Service Jamie was amazing! She was very knowledgeable about my car and what needed to be done. She also took care of a couple of recalls. I bought my car here More

by vcmthegirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
January 11, 2020

Great team of customer service professionals. From start to finish they were attentive and friendly. Wether sales or services, they know what’s up. Mark used to be my service guy, now Courtney is there do More

by c24go1
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Youngsma, Courtney Deason
January 11, 2020

PH Mini is awesome!! Such great service they are The best! The service department is always so helpful and knowledgeable thank you for being so awesome! ❤️ More

by meghanminer
Recommend Dealer
Yes
Employees Worked With
Manolo Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Youngsma, Courtney Deason
November 22, 2019

Steering issue This was the best experience in my life with any dealer. Derek and the service dept were amazing They took care of everything and I felt secured and More

by Mateoluci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Cicala , Derrick Snyder
July 18, 2018

Awesome service every time! I cant recommend Ferman Mini highly enough! I have had my mini in for service a number of times, and have always been very impressed. The staff is ver More

by KenziesMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene King, Charles Drivas
July 14, 2018

recall repair and then some excellent service - 5 star love the Mini and BMW staff. also recommend getting a Mini - my favorite car! shout out to Marc, Courtney, Darlene best S More

by KellysMini2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cerro, Darlene King
June 28, 2018

Exceptional Customer Service Provided by Marc Youngsma! Thrilled with the customer service provided by Marc and appreciate the respectful, thorough and efficient way he handles Mini customers! He cares and More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
May 16, 2018

Always treated well. When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners i More

by 2 Minis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Opie, Darlene King, Charles Drivas, Marc Youngsma
May 17, 2018 -

Ferman MINI of Tampa Bay responded

Thanks for your review!

May 10, 2018

Ferman Mini Dealership always excellent I’ve been with Ferman Mini Cooper Dealership in Palm Harbor since 2005. Always operate with excellence and putting the customers first! The Service st More

by gailmburkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Head manager of service at Palm Harbor Mini dealership , Darlene King
May 11, 2018 -

Ferman MINI of Tampa Bay responded

Thanks for your review, Gail!

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