Ferman MINI of Tampa Bay - Service Center

First service First time service at Ferman, was impressed by the quality and speed, I did not expect it and was able to get a loaner vehicle. Thank you! First time service at Ferman, was impressed by the quality and speed, I did not expect it and was able to get a loaner vehicle. Thank you! More

Great work. Smooth and efficient. I was very happy with my service. They quickly took care of want needed to be done and had me on my way in short order. I was very happy with my service. They quickly took care of want needed to be done and had me on my way in short order. More

Derrick - my Service Advisor - was extremely helpful with all aspects of my visit. The service was done in an efficient manner, and I was kept informed on the progress throughout. It was the best experienc all aspects of my visit. The service was done in an efficient manner, and I was kept informed on the progress throughout. It was the best experience I have had in my visits to Mini Service. More

Defective headlight on my 2020 BMW M5 competition. Bob Murray of course I'm sure made sure, That I was treated with the utmost care by all members of the Furman BMW dealership's operations. Marc in se Bob Murray of course I'm sure made sure, That I was treated with the utmost care by all members of the Furman BMW dealership's operations. Marc in service took a thorough and concerned effoort to remedy the problem with my defective headlight. The techs ordered a component and installed it into my headlamp system. When they saw that, that component didn't fix the problem they immediatley ordered another component with totally remedied the headlight situation with my M5 competition. I eft very Happy. Thank you Bob, and thank you Marc, and thank you Mr. Furman. More

My experience was very professional. Everyone was polite, informational, and courteous. They had me checked in, had me taken home and called me when the service was done so I could be picked to pick up vehic informational, and courteous. They had me checked in, had me taken home and called me when the service was done so I could be picked to pick up vehicle. More

Always amazing ! Marc in service is professional and extremely helpful goes above and beyond what’s expected. Definitely recommend !! Not to mention the rest of the staff always so nice as well! extremely helpful goes above and beyond what’s expected. Definitely recommend !! Not to mention the rest of the staff always so nice as well! More

I visited BMW not Mini. Everyone very attentive. Social distancing was well accomlished. Service completed in a timely fashion. That's all folks. See ya next time. distancing was well accomlished. Service completed in a timely fashion. That's all folks. See ya next time. More

Derrick was very helpful in advising how to proceed with the different services my car needed. Definitely someone I can trust. Would very much like to work with him in future. the different services my car needed. Definitely someone I can trust. Would very much like to work with him in future. More

Quick and easy! Scheduling is a breeze and the service was performed ahead of schedule. Great customer service, as always. Derrick followed up my appointment with a Scheduling is a breeze and the service was performed ahead of schedule. Great customer service, as always. Derrick followed up my appointment with an email as well as a phone call. He even recommended a great place to eat while I was waiting! More