Ferman MINI of Tampa Bay

This is the second vehicle that I have purchased at this dealership and I worked with Ryan both times. As most women know, buying a car can be a difficult experience at some dealerships. I've been treated dealership and I worked with Ryan both times. As most women know, buying a car can be a difficult experience at some dealerships. I've been treated poorly at best. So what a wonderful surprise to be treated with respect! Ryan made the car-buying experience fun and painless. He treated me as an equal and was not condescending in any way. The Mini is a great car and it was nice having a good salesperson to sell it to me! I gave high ratings to this dealership and to Ryan because they both deserve it! More

I am a mini fan. I brought my 2009 mini in to trade for a 2013 that had Bluetooth . I am extremely picky about my cars so " Jade" Watson great shape . They didn't try to screw me over on the trade in. I t 2013 that had Bluetooth . I am extremely picky about my cars so " Jade" Watson great shape . They didn't try to screw me over on the trade in. I told them I basically wanted the same exact car but I a 2013 . Chris Amato was friendly and very helpful. I walked out with a car that most people don't know I changed. Perfect! Jade 2.0 is fabulous. Chris even got me the Mini thirty free that I wanted. Chris rocks! More

Wow, what a fun experience - so rare in car dealerships today. Matt was gracious, patient and laid back as my mom took several hours of his time to find the mini she wanted. She dreaded going to buy a ne today. Matt was gracious, patient and laid back as my mom took several hours of his time to find the mini she wanted. She dreaded going to buy a new car and was so delighted with the process! She couldn't believe how much fun she had! We got a fantastic value and were treated like truly valuable customers by everyone particularly Matt. This was the best experience she has ever had! I would highly recommend Matt Cerro and the Ferman team to anyone! More

I WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE, THE SERVICE THERE IS REALLY GREAT..EVERYONE IS VERY FRIENDLY, JACK MARKLEY AND TODD DID A GREAT JOB IN HELPING US PURCHASE A 2012 COUNTRYMAN MINI COOPER. SERVICE THERE IS REALLY GREAT..EVERYONE IS VERY FRIENDLY, JACK MARKLEY AND TODD DID A GREAT JOB IN HELPING US PURCHASE A 2012 COUNTRYMAN MINI COOPER. More

Zero problem solving skills. If you have a problem on a Saturday, sorry--you're out of luck. No communication between departments. Empty promises. Managers don't call back after repeated calls. All exc Saturday, sorry--you're out of luck. No communication between departments. Empty promises. Managers don't call back after repeated calls. All except one experience with this dealership (and I've had nearly 10) have been miserable. More

If you live in Tampa bay and you are interested in a MINI, you must see Bob Ennis at Palm Harbor. Bob is without a shadow of a doubt, the best salesman I have ever worked with. He is knowledgeable a MINI, you must see Bob Ennis at Palm Harbor. Bob is without a shadow of a doubt, the best salesman I have ever worked with. He is knowledgeable and obliging. There is absolutely no pressure at any time. If you are like me, I just need information, and an opportunity to test drive what I want. I know what I like and don’t like, I know what my budget is. I know what I am willing to do and not do. I was able to get all the information I wanted, and I got to see and drive everything I was interested in. This guy really knows his stuff, and is a pleasure to be around. It really was such a refreshing experience, and I would recommend him to anyone. More

My first purchase at Ferman Mini/BMW was a pre-owned 2008 BMW 750i. I was very impressed by the professionalism of my sales person, Jack Markley. He was extremely courteous, helpful and knowledgeable. At no BMW 750i. I was very impressed by the professionalism of my sales person, Jack Markley. He was extremely courteous, helpful and knowledgeable. At no time did I feel pressured. Together with manager Todd Martin we worked out, what I feel was a very good deal on an absolutely gorgeous, low mileage BMW. No games, no tricks, no pressure - just a very pleasant buying experience all the way around. Service after the sale was also commendable! The selection of pre-owned cars at Ferman BMW/Mini is top-notch. They may not have the widest selection in the area but I certainly didn't find any "clunkers" on their premises. All the cars I looked at were in pristine condition. I can't recommend Jack Markley and Todd Morgan enough if you're in the market for great pre-owned automobile or a new Mini Cooper. More

My first review was regarding a BMW 750i that I purchased about a year ago from Jack Markley at Ferman Mini of Tampa Bay. I was so pleased with my buying experience, I recently returned to purchase another p about a year ago from Jack Markley at Ferman Mini of Tampa Bay. I was so pleased with my buying experience, I recently returned to purchase another pre-owned vehicle. I called Jack to let him know I was on the prowl again! a few days later he contacted me regarding a 2010 Lexus LS460L that just became available. I went in to check out this low-mileage beauty and purchased it immediately. The car was exactly what I was looking for! Once again, Jack Markley and Todd Morgan were an absolute pleasure to work with and made the whole car-buying process a breeze. I can't recommend these guys enough and am writing this as an expression of thanks for the top-notch, professional service I received. Thanks guys! More

My wife purchased a mini cooper from Palm Harbor... As luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had the worst experience of my lifetime at Wesley Chapel Mini-cooper in Wesley Chapel but drove on a spare tire to Palm Harbor the next day. I want to thank Matt Cerro, Motoring Advisor and all who helped us at Palm Harbor. Thank you, Richard McGinnis More

My wife and I have a 2006 MINI Convertible with less than 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for servic 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for service they give us a list of 3 or 4 other things that need to be fixed. Each "suggested" repair runs about $600 on average. We understand things happen, but they are clearly trying to scam us. We know because we went for an oil change and then back for a minor power window repair 3 weeks later. The suggested repairs they identified at the first visit are totally different from the ones they suggested at the second visit! Power steering pump suggested today: $750. If the power steering pump goes out in the next year, I'll come back on this site and retract my comments. If the power steering pump, suspension bushings and engine cooling fan are all wrong with this car at <50,000 miles, NO ONE SHOULD EVER BUY A MINI. I think the dealer is corrupt. More